Indeed 简介

Indeed is the #1 job site in the world¹ with over 250 million unique visitors² every month. Indeed strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies. Every day, we connect millions of people to new opportunities.

¹ comScore Total Visits, March 2018

² Google Analytics, Unique Visitors, February 2020

Welcome 

Our core mission is to help people get jobs, and help employers find great candidates. Since each of our Affiliates and Brands (as detailed in our HR Tech) shares this core mission, we developed a Privacy Center as a way of educating our users about our affiliates, and how we share data with them to provide the strongest product and service offerings to our users. You can find out more about how we share data between affiliates on our Privacy Center FAQ page.

We’ve recently updated our Privacy Policy to maintain trust and to ensure that our Privacy Policy clearly explains how we collect and use personal and non-personal data.

Here’s a summary of key updates:

• We have made changes to the structure and layout of our Privacy Policy to make it easier to read and understand.

• We have added more detail about the information we collect, how we use Personal Data and the legal bases we rely upon to use Personal Data.

• In April 2022, we added a section about the Act on Protection of Personal Information (“APPI”)  Privacy Compliance for Japan.

• We have updated our Region-Specific information section in attention to updates to the California Consumer Privacy Act in the California Privacy Rights Act (together, the “CCPA”) that go into effect on January 1, 2023. 

Please note that Indeed and its affiliates are directly or indirectly owned by a publicly traded Japanese parent company, Recruit Holdings Co. Ltd.

We encourage you to review the “Last Updated” legend below to determine when it was last amended. Any changes to the Privacy Policy become effective on the “Last Updated” date indicated below. 

If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means as required by law.

Indeed reserves the right to amend this Privacy Policy at any time.

Indeed’s Privacy Policy

Last updated: February 1, 2023

Please note that Indeed and its affiliates are directly or indirectly owned by a publicly traded Japanese parent company, Recruit Holdings Co. Ltd.

This Privacy Policy describes, in a comprehensive manner, how Indeed uses your data. For more information on Indeed’s approach to GDPR, CCPA, and privacy generally, please visit Indeed’s Privacy FAQ.

Introduction

Indeed values the trust our users and customers place in us when they give us access to their Personal Data. This Privacy Policy describes how we work to maintain that trust and protect that information.

Our Privacy Policy details how we collect, use, and disclose the Personal and Non-Personal Data we collect from and about you when you access or use our online and/or mobile websites, applications, services, and software, interactions with us on the phone or in person, or, where permitted by applicable law and in line with this Privacy Policy, that we obtain from publicly available sources or third-party sources.

Our Sites covered by this Privacy Policy include the affiliated online and/or mobile websites, applications, services, and software of:

• Indeed 
• Engineerjobs
• Careesma
• Gigajob
• HRTechPrivacy.com
• Resume.com
• RescueMyResumes.com
• Resumeperfector.com
• Workopolis 
• Wowjobs

Who is Responsible for Your Information

This section explains when Indeed is a controller or a processor of your Personal Information, and which entity is responsible for your Personal Data. 

If you are a user located in Japan, please also see the region-specific section. 

For Job Seekers:

• For certain processing, Indeed can be a processor of your application materials submitted through Indeed Apply and of your interview information when you participate in an interview hosted on Indeed. These data are controlled by the Employer to whom you are applying. As a processor, we retain data until the controller tells us to delete it.
• Indeed is a controller of all other information that you provide in the course of your use of our Sites.

For Employers:

• For certain processing, Indeed can be  a processor of Job Seeker applications submitted through Indeed Apply, and of data that you provide to Indeed via Candidate Import. When you sign up for our Candidate Import service, you will be required to agree to a DPA with Indeed outlining the terms of our relationship. As a processor, we retain data until the controller tells us to delete it.
• Indeed is a controller of all other information that you provide in the course of your use of our Sites.

The Indeed controlling entity responsible for your information will depend on your location and the product or service you use with us.  It is important to note that the contracting entity indicated in our Terms of Service may differ from the entity listed as a controller in this Privacy Policy. 

For users in the US, the controlling entity is Indeed Inc.

For users in Japan, the controlling entity is Indeed Japan K.K.

For all other users, including users in the EEA, UK, and Switzerland, the controlling entity is Indeed Ireland Operations Limited.

Important Definitions

The Scope of Indeed’s Privacy Policy

This Privacy Policy covers data that we collect through the Sites, directly from data subjects, or that we obtain from third parties. In cases where you follow a link to a third-party website, you are no longer covered by our Privacy Policy, and any data collection or processing activity that takes place on that website will be governed by that website’s own privacy policy. We only collect data on the Sites that display a direct link to this Privacy Policy.

The Sites are not for use by anyone under the age of 16 or the applicable minimum age provided for in local laws. In all jurisdictions outside the EEA, if you are under the age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian, or responsible adult.

Applicants to jobs at Indeed should reference the Applicant Privacy Policy.

Current and former employees of Indeed should reach out to their Human Resources partner to reference the Global Employee Privacy Notice.

Data collection and use

Indeed uses different types of information in order to provide our Sites’ services, products, and features to you.  The Personal Data we collect and process may vary, depending on how you use our Sites.

If Personal Data is required, to provide particular Indeed services or features to you, it will be indicated at the time of collection. If Personal Data is required and you choose not to provide it, then the particular feature or service may not be available to you.

Information that Indeed collects

In accordance with applicable data protection laws in the EEA, controllers must have a legal basis to process information. This means we rely on different legal bases to process your information, depending on the purpose of processing outlined in this Privacy Policy. 

Full details of the types of personal data we collect from you, the purpose of processing it, our processing operations, and details of the legal bases we rely upon for GDPR are detailed below. 

Retention of Your Information

Where Indeed acts as a controller of your Personal Data, we retain such data until it is no longer necessary to fulfill the purpose it is being used for, as required by applicable laws,  or until you ask us to delete it. 

Information on how long we retain your information, for each purpose, is set out in the following section. In determining these appropriate retention periods, we consider the purposes for which we process Personal Data and whether we can achieve those purposes through other means. We also consider the extent, nature, and sensitivity of Personal Data and our legal obligations with respect to data. Where possible, Indeed anonymizes or aggregates Personal Data, so that it can no longer be associated with or identify a user, in which case Indeed can further process the information.  

Where Indeed acts as Processor of your Personal Data, we store such data until instructed to delete it by the Controller.

Personal Data we collect from all users:

Information we collect about Job Seekers:

Personal Data we collect from Employers:

Personal Data we collect from non-users of our Sites:

Any Personal Data that Indeed obtains from other third-party sources will be processed by Indeed in accordance with this Privacy Policy and all applicable laws.

Additional Purposes and Disclosures of Information

— Resume data 

By creating a searchable resume through the Site or uploading a file resume on the Site, you are requesting and authorizing Indeed to make available your resume to third parties, in accordance with our Terms. When you create a profile on Indeed, your resume is set to searchable by default. This means that profile data and resume data (searchable), except as otherwise indicated on the Site, may be available to third parties, such as Employers. 

Please note Employers and Employer representatives who access your resume data while it is set to searchable visibility, or to whom you apply with your not searchable resume, may choose to share your resume with additional parties. Indeed is not responsible for such sharing. Similarly, when you share your searchable resume directly with a personalized link, we cannot control who sees your resume when you share that link. 

You may change your resume privacy settings at any time. If you do not want Indeed to make your resume data (searchable) available to third parties without your direction or if you do not want Employers to contact you, you can set your resume to not searchable. If you would like to learn more about your resume, including the differences between searchable and not searchable  and private resumes and how to change your resume privacy settings please see our FAQ.

– Employer Accounts

We offer users the ability to link Employer accounts together. Linked users can be assigned specific roles, which provide varying levels of access to the candidate Personal Data contained in the parent account. If you are an Employer and you invite other Indeed users to link their accounts to yours, you agree that such linked users may have access to any and all information in your account. Types of candidate Personal Data include resume contacts, application materials and statuses, communications with applicants, any action taken by you or another user linked to the account, when you took that action, and billing information within the account. When an Employer account is delinked, either by your own action or an administrator’s action, you will lose access to all candidate Personal Data in the linked account.

– Resume Review Services

In certain markets, we may also offer additional resume review services to help Job Seekers build and improve their resumes. For example, this can include helping you understand how your resume may be parsed by applicant tracking system software, feedback on ways to build a more effective resume, or a personalized resume review video. In providing these services, Indeed may give you feedback, including questions and comments on the contents of your resume, about Your Resume or other materials you submit through the services. We provide this feedback directly to you, and may give you the ability to access it within your account. It is not made available to Employers.

– Automated Processing of Your Personal Data

We perform automated processing of Personal Data to evaluate specific aspects relating to a user and to analyze and predict a user’s preferences and interests. Where we perform this processing, we do so either on the basis of user consent or performance of a contract, whereby such processing is necessary for us to provide our services to Job Seekers and Employers. For example, such processing allows us to match Job Seekers with Employers effectively, to provide Job Seekers with Job Alerts, recommended jobs, and invitations to take action on jobs that the Job Seeker is likely to be more interested in, to send particular Job Seeker applications to an Employer, to display search results, to send application status notifications on behalf of Employers, or to perform certain spam and fraud detection activities to protect our users. Such processing is subject to the safeguards detailed in this Privacy Policy to protect the privacy of our users. You may contact privacy-dept @ indeed.com (remove spaces) to exercise your rights or contest any decision generated by said automated processing.

— Site activity recording: what we do with the data

We collect, record, process, analyze, and store any and all activities you take on the Site and on the affiliated sites, and any and all interactions and communications you have with, on, or through the Site and affiliated sites. We may also use third parties to collect and process this data on Indeed’s behalf, in connection with our operations to improve the Sites, protect our users, and optimize our services as described further in this policy. This activity data includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site and affiliated sites, the timing of each activity, and time spent on each activity. We collect this data from everyone using the Site and affiliated sites, including users of private browsing mode, “incognito mode,” or similar modes. We use vendors as an extension of the Site and affiliated sites to collect, record, process, analyze, and store this data. 

We process your activity on the Site and affiliated sites to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs. 

Because it’s critical to how our sites operate, if you do not want your actions to be collected, recorded, processed, analyzed, or shared in this way, you may need to cease using our sites.

Who we share your data with 

Transfers of Information to Our Affiliates

Indeed shares information with its Affiliates for the reasons outlined below. The services provided to you and the functionality of the Sites could not be provided without such transfers. If you do not wish your information to be transferred in this way you should not use the Sites. 

Transfers of Information to Employers 

Indeed sends Job Seeker Personal Data to Employers, including, on the instruction of Job Seekers and Employers. Such transfers are performed in the course of the job search, application and interview process. Job Seeker Personal Data transferred to Employers in this way is processed in accordance with Indeed’s Terms and those of the relevant Employer. 

Employers agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules. 

Transfers of Information to Job Seekers

Indeed sends certain Employer-related information to Job Seekers. This includes publishing Job Ads, Company Pages, and salary information on the Sites and publishing Job Listings on third-party websites. Indeed may also make available certain Employer-related information to Job Seekers, such as information about an Employer’s activity and responsiveness on the Sites. This can include the Employer representative’s name, the Employer’s city/state location, whether the Employer has taken or has chosen not to take an action with regard to the Job Seeker’s resume or application such as opening, viewing, responding to or making a decision in regard to it, whether the Employer has engaged with other Job Seekers or viewed other Job Seekers’ resumes, and whether the Employer has taken an action in regard to a Job Listing such as pausing or closing it. We do this in order to help Job Seekers evaluate employment opportunities. As an Employer, when you use the Sites (for example by posting a Job Listing or contacting a Job Seeker through the Indeed Resume Program) you agree that Indeed may provide this information to Job Seekers.

Transfers of Information to Service Providers 

We use third parties to perform services in connection with our operations, to improve the Sites and our services, products, and features, to protect our users and better understand their needs, and to optimize our services and our users’ experiences. By using our Sites, you acknowledge Indeed’s use of such third-party service providers, including, but not limited to, for the purpose of collecting, processing, analyzing, and recording your activity on, interaction with, and communications with, or through our Sites. This includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site, the timing of each activity, and time spent on each activity. Our service providers collect this data from everyone using the Site, including users of private browsing mode, “incognito mode,” or similar modes.

We process your activity on the Site directly or through service providers to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs. 

All transfers of information to third parties are covered by appropriate data agreements and, in the case of cross-border data transfers, legal mechanisms for doing so. We transfer data to service providers for the following reasons:

You may contact privacy-dept @ indeed.com (remove spaces) to avail of an up-to-date list of third-party service providers.

Transfer of information to partners

In certain markets, Indeed works with partners who are involved in helping Job Seekers find opportunities. These partnerships introduce Job Seekers to Indeed and our services. These types of partnerships help Indeed understand the needs of Job Seekers in diverse audiences and how we can improve our services for diverse audiences. In some instances, Indeed shares limited information back to our partners about Job Seekers. For example,  confirmation that a Job Seeker has created an Indeed account or used one of our Sites successfully (for example, by applying to a certain number of jobs or utilizing our career guides). We strive to help all Job Seekers find jobs but we are primarily a website, so these partnerships help us reach audiences that may not come to Indeed through regular internet use. These partners may advertise their career services in partnership with Indeed. For the avoidance of doubt, where partners are co-branded on the site, each entity is a separate controller of your Personal Data. 

Transfers of Publicly Available Information

When users post content on the Sites in a manner that is intended to make that content searchable by individuals, Indeed reserves the right to aggregate and share that information with third parties. For example, if an Employer posts a job on the Sites, Indeed may share that Job Listing or information contained within that Job Listing with third parties, at Indeed’s discretion and subject to agreement with such third parties. Indeed also reserves the right to share information aggregated from public sources in this capacity.

Transfers of information from service providers

Indeed may collect and use information about users obtained from third-party platforms such as social networking sites for the following purposes:

• To classify and quantitatively understand the number of responses and spread of marketing campaign measures such as TV commercials;
• To monitor the reputation of Indeed’s services to understand what is appreciated and what is not, and use this information in communication plans;
• For early detection of improvements to the service, monitoring of user feedback, and planning of countermeasures;
• To provide support for users who do not know how to use Indeed’s services;
• To find product defects (e.g., “When I try to open the application, it displays a 501 error and I can’t use it” or “I can’t apply for a job”) and escalate the issue to the development team

Links to Third-Party Sites

The Sites may make available links to other third-party websites. When you click on such links, you may leave our Sites. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites. The Sites may also make available Company Pages, which may contain information provided by third-party Employers.

Indeed is not responsible for the privacy practices of third parties. Please consult their individual privacy policies to learn more.

Security

Indeed uses reasonable security measures to help protect your personal data. Indeed intends to make your experience as secure as possible by protecting personal data covered by this policy against loss, misuse, alteration, or unauthorized access. We perform regular vulnerability assessments of our systems and network to help protect your personal data. However, no method of transmission or method of electronic storage of information via the Internet can be 100% secure. For example, emails or other messages sent via your web browser, or resumes shared with employers may not be encrypted by the recipient. Where the security of your information is beyond our control, we cannot guarantee the privacy of such information.

Please see our Security page for more information about how Indeed protects your information.

Cookies and Tracking technologies

When you visit the Sites, download or install an Indeed App, and in some of our advertisements on third party websites we use cookies, web beacons, and other similar technologies, for measurement services, better targeting advertisements, and for marketing purposes. Please see our Cookie Policy for further detailed information regarding our use of cookies including how you can control the use of these cookies via your browser settings, including, where you wish to opt-out of our use of unnecessary cookies.

Logging from third-party websites

If you do not already have an Indeed account but log in to Indeed using a third party such as Facebook or Google, this creates an Indeed account using the same email address used in your Facebook or Google account. If you agree to provide this information to Indeed, Facebook or Google will authenticate you and redirect you to Indeed. Please note, when you log in to Indeed using your Facebook or Google account, Facebook or Google will use cookies in order to authenticate you as a Facebook or Google user.

By accessing Indeed through your Facebook or Google account, you understand that Facebook or Google will share certain Personal Data for the purposes of authentication to permit you to access our Sites in a secure manner. If you no longer wish to share data with Indeed from your Facebook or Google account, you will need to adjust your Facebook or Google account settings. Information passed from Facebook or Google to Indeed will be considered Indeed account information for purposes of your use of Indeed.

You have the ability to disable the connection between your Facebook or Google account and your Indeed account at any time by accessing your privacy settings on your Facebook or Google account. Facebook or Google may also ask for your permission to share certain other details with Indeed, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with Indeed. This information will be used to provide services to you, including populating your Indeed Profile on Indeed. The shared information will remain associated with your Indeed Profile until you modify or delete it.

Do Not Track Requests 

We do not respond to the browser “Do Not Track” (DNT) signal if enabled by the user in their web browser. When we set or read cookies on non-affiliated sites that have integrated our job search and display features, we do so, for example, to provide a personalized job search experience to users on those sites. We do not share any information about your use of our Sites with those third parties. When third parties that we have integrated into the Sites (as described in our  Cookie Policy) set or read their own third-party cookies, they may or may not respond to the DNT signal.

Conversion Tracking 

Indeed may provide an Employer with code for a Conversion Tracker to place on its website that pings the Job Seeker web beacon and tracks whenever a Job Seeker has applied to a job on that Employer’s website. The Conversion Tracker is simply a counter that notifies Indeed that a Job Seeker has applied, and also has the ability to count applications across devices if a Job Seeker is logged in to the Employer’s website. If you would like to remove yourself from Indeed’s Job Seeker web beacon, you must use our web beacon opt-out.

Acquisitions and other reorganizations

Information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any change of ownership or control in Indeed’s business (whether by merger, acquisition, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy until you are otherwise notified. Equally, information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by Indeed of such third parties.

Your personal data rights

As a user of our Sites, you may have certain Personal Data rights. All users of Indeed, regardless of location, may exercise these rights with some limitations, as set out in this Privacy Policy. These rights are provided only to human account holders, and are not available to employers or other legal entities, except as required by law. If permitted by the law, a third-party is able to make a request on your behalf. 

We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.  ​​

Although Indeed offers these rights to all its users, subject to applicable laws, Employers may not offer the same rights. You should consult your local laws and the laws in the Employer’s location to understand what your rights are regarding your application materials and other Personal Data of which the Employer is the data controller.

If you have any queries or complaints about how we process your Personal Data, we encourage you to contact us.

The Right of Access to and Portability of Your Personal Data

You may make a formal request to access (also referred to as the “right to know”) your Personal Data by filling out this Personal Data Request form or by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account. You are able to access much of your Personal Data by viewing it directly in your account. 

You have the right to request that we disclose the Personal Data we collect, use, disclose and “sell” or “share” (for the purposes of CCPA and as explained here) about you. We will provide your Personal Data to you in a portable format. This enables you to take your data from us in an electronically usable format and to transfer your data to another party in an electronically usable format. If you have interacted with a Site using more than one email address, please submit a separate request for each email address so that we may provide this personal data as well.

The Right to Rectify Your Personal Data

You have the right to rectify (update or correct) your Personal Data. You can modify much of your Personal Data by editing your account profile information directly. 

You may also make a formal request to have Indeed rectify any inaccurate, incomplete, or outdated Personal Data on your behalf by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.

The Right to Delete Your Personal Data

You have the right to request that we delete your Personal Data. Also known as the “right to erasure”, Job Seekers may close or permanently delete their account. You are able to delete much of your Personal Data by removing it from your account directly. If you wish to close your account, please click the “close my account” button on your account page.

You may request the permanent erasure of your Personal Data processed by our site by submitting a Personal Data Request form. You may also request that we delete your Personal Data by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.

Deletion of your Personal Data may have additional effects on your account, as explained in our privacy FAQ. For example, if you have used Indeed Apply or Easy Apply to apply to a job listed on our Site or an affiliate site, you may not receive certain communications associated with your application from us or from other users of our Site or affiliated sites. Deletion of your Personal Data does not affect messages we process on behalf of others in connection with their use of our site, and they may continue to have access to all messages sent to or received from you.

By making a Personal Data deletion request, you acknowledge that you will be removed from consideration for all active sweepstakes, contests, prize draws, and other promotions.

Where Indeed uses a third-party vendor to process Personal Data controlled by Indeed, we will pass on your request to these vendors and make reasonable requests to inform other controllers of your Personal Data of your request. 

Please note that a deletion request only affects your Personal Data. If you submit a deletion request against your Employer account, we will only delete your Personal Data, and any non-Personal Data such as information about your company will not be deleted. 

The Right to Object to or Restrict the Processing of Your Personal Data

You have the right to object to and to request the restriction of the processing of your Personal Data.

Where we rely on legitimate interests as a legal basis to process your Personal Data, you can object to this processing and request that we no longer process your Personal Data in this way, unless we have compelling legitimate grounds which override your rights. 

You also have the right to object to automated processing, including decision-making and profiling, which produce a legal effect or similarly significant effects. 

If you wish to make a formal request to object to or restrict the processing of your Personal Data, please email privacy-dept @ indeed.com (remove spaces when sending email). 

Withdrawing Consent

Where we rely on your consent to process your Personal Data, you have the right to withdraw your consent at any time. Instructions on how to withdraw consent will be explained to you at the time that you are asked to provide your consent.

If you have consented to provide location information via a mobile app, you may turn off your location services on your device at any time. You can see how to modify your mobile device location settings preferences here. You may also contact privacy-dept @ indeed.com (remove spaces) to inform us that you are withdrawing your consent. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful.

Opting Out Rights 

You may have the right to opt-out of certain Personal Data processing. 

If you wish to adjust all of your Job Alerts, you can click on “Edit this job alert” (or an equivalent action) to adjust your subscriptions. You can also access and adjust your marketing subscriptions (for Job Alerts, recommended jobs, and other notifications) from your account dashboard (where applicable), or contact us to do so.

• Marketing messages 

If you wish to opt-out of a particular marketing email, you may do so by clicking “unsubscribe” (or an equivalent action) where applicable. Please note that this will only opt you out of that particular type of marketing message. You can access and adjust your marketing subscriptions from your account dashboard (where applicable), or contact us to do so.

In addition, you may opt out of all marketing messages by sending an email to privacy-dept @ indeed.com (remove spaces when sending email). We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.

Finally, please note that we may still send other non-marketing messages to you, such as administrative messages. 

• Conversion Tracking 

As explained in our FAQ, we perform conversion tracking to improve our understanding of your application journey. You may opt out of conversion tracking by opting out of our web beacon. If you would like to opt out of our web beacon, please visit our web beacon opt-out page.

The Right to Non-Discrimination for Exercising Your Rights

We will not discriminate against you for exercising any of your rights.

Limitations

These rights may be subject to certain limitations, as provided for by applicable laws in relevant markets. Requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Indeed and only imposed to the extent permitted by applicable law.

Please also note that deleting your Personal Data held by Indeed does not affect messages we process on behalf of others in connection with their use of Indeed’s Relay Service and they may continue to have access to all messages sent to or received from you.

Region-specific information

Indeed is a global organization with offices in multiple locations around the world. This means we may transfer your personal information to other Indeed entities, third parties or business partners in various countries. We have implemented measures to safeguard your personal information should it be transferred to another country, which are set out below. This section provides additional information or rights you may be entitled to under your local laws.

Europe: Cross-border data transfers outside the EEA, UK and Switzerland

Where appropriate, Indeed Ireland’s transfers of Personal Data of individuals in the EEA, the United Kingdom, and Switzerland to jurisdictions outside the EEA, United Kingdom, and Switzerland are performed using lawful transfer mechanisms pursuant to GDPR. For example, transfers are typically based on the European Commission’s standard contractual clauses. These agreements also incorporate the protections and requirements provided for under Chapter V (and Article 28, where appropriate) of the GDPR. 

Your California Privacy Rights

California residents have the additional following rights.

• The Right to Opt-out of the Sale and Sharing of Your Personal Data and to Limit the Use of Your Sensitive Personal Information

To learn more about Indeed’s approach to California’s “Do not sell or share my personal information” requirement, why it applies to your use of our Sites, and how you can exercise this right, as well as the right to limit certain potential uses of categories of sensitive personal information collected about you, please visit our Privacy Rights page. You may also exercise your opt-out rights by broadcasting the Global Privacy Control (GPC) on the browsers and/or browser extensions that support such a signal. If you have the GPC signal turned on, you should see a pop up banner at the bottom of the browser page directing you to our Privacy Rights page to manually adjust your settings associated with your account. This is required to connect your browser identifier with your Indeed account. If you do not have an Indeed account or if you are not logged into your Indeed account at the time you click on the banner, your request to opt-out of sale/sharing will be linked to the email address you manually enter into the form at the time of the request.  

Under California’s “Shine the Light” law (Civil Code section 1798.83), California residents have certain rights regarding the disclosure of their Personal Data to third parties for their own direct marketing purposes. We do not disclose your Personal Data to third parties for the third parties’ direct marketing purposes, if you have exercised your option to opt-out of such sharing. If you wish to opt-out of such sharing you may request that we delete your Personal Data by following the steps outlined in Your Personal Data Rights and Choices section. 

• CCPA Requests Report 2021

*All requests not completed in full were due to an inability to confirm a user’s identity.

Japanese Law Compliance

If you are a user located in Japan, this section applies to our processing of your personal data under the requirements of APPI.

• Transfer of Your Personal Data to our Affiliates and Third Parties in Foreign Countries

Indeed may transfer your Personal Data to our Affiliates and third parties in foreign countries for the purposes described in the Data Collection and Use section. The details of such transfers can be found here.

• Disclosure of information

Under APPI, if you are a resident of Japan, Indeed will disclose, when requested, the following information: 

– Our security control measures (including safeguards for the international transfer)   

– Regarding the transfer (based on equivalent action) of your personal data to our service providers located in foreign countries.

For the disclosure of information regarding your personal data, including our security controls and transfers to foreign providers, please see Your Personal Data Rights.

• Personally referable information

We provide cookies, which are personally referable information, to the following affiliated companies, which may manage and use it in conjunction with personal data in accordance with their privacy policies. A list of our affiliates and their privacy policies can be found here.

We may also link the personally referable information we receive with personal data we hold about you.

• Sharing Personal Data for the advertisement purposes

For the purposes described in our Data Collection and Use section, such as advertisement delivery and its effectiveness verification, Indeed collaborates with Google, Meta, and other advertising-related companies for personal data or personal-related information.

These ad-related companies may link the user-related information they hold with email addresses, phone numbers, cookies, and other information we share with them that is necessary to identify users, and may identify users of Indeed services that are common to the services provided by these ad-related companies. ​​

As a result, these advertising affiliates may be able to determine who their users are in common with users of the Indeed service.

• Inquiries and complaints

If you have any inquiries or complaints regarding APPI or the use of your personal data, you may contact us using this contact form.

• Indeed’s Japan K.K. position on personal data of users

The personal information submitted by job seekers is not entrusted to Indeed under APPI, but is obtained independently by Indeed, and the provision of such personal information from Indeed to employer is based on the job seeker’s consent.

– Telecommunication Business Act

By utilizing any Relay Service, you acknowledge that you are asking Indeed to send messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. Indeed may provide read receipts to the sender of a message through a Relay Service indicating that the recipient has viewed the message. Indeed may also separately inform the sender and recipient of a message through a Relay Service whether the sender or recipient recently has been active on the Site. 

By using a Relay Service or otherwise providing user content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing the Relay Service. 

– Sending You Reminders About Employer Appointments

When an Employer has scheduled an interview or event with you, seeks to contact you based on your public resume, or has responded to your application via Indeed’s Relay Service, you will enter your phone number on an Indeed consent form. By entering your phone number and consenting you are representing and confirming it is your number and you have the right to accept messages and phone calls at the number, which will be sent to you by a third-party service provider. To unsubscribe to text messages, reply to the text with STOP or contact the Help Center. To unsubscribe to phone calls you should follow the instructions provided to you during the phone call. Replying STOP in response to an Indeed SMS alert or unsubscribing during a phone call will unsubscribe you from all Indeed SMS and call alerts except those related to Text2Apply and Hiring Events. In order to unsubscribe from those products, you must respond STOP within the specific text flows of those products. 

– Facilitating Telephone Relay Services between Job Seekers and Employers

Indeed offers Job Seekers and Employers the option to use a telephone Relay Services to facilitate contact for the purpose of submitting applications, conducting job interviews or other communication related to a Job Listing. This system uses masked or proxy telephone numbers to protect users, and is only available to users who select it on the Site. No recording of conversations or messages is performed through this relay system, although data relating to whether a call was answered and call duration may be gathered. Such functionality is provided to Indeed by third party service providers, such as Twilio. 

– Facilitating Text Messaging Relay Service between Job Seekers and Employers

Indeed offers Job Seekers and Employers the ability to utilize an autodialed text messaging Relay Service to facilitate contact for the purpose of submitting applications and for other communications related to Job Listings. To use this service, a Job Seeker must text an Employer’s preset keyword to a telephone number or short code that we make available on our Sites or in advertising materials (such as a sign or flyer at an Employer’s place of business). By texting the preset keyword to the telephone number or short code, you are consenting to receive text messages about the Employer’s Job Listings and as part of the application process, and acknowledge Indeed may use your Personal Data to submit your application to the Employer and otherwise in accordance with this Privacy Policy. To unsubscribe at any time from such services, reply STOP by text message to the telephone number or short code provided or contact the Help Center. Due to the unstructured conversational format of this service, we may not recognize other unsubscribe attempts.

– Data collected about job seekers

Disposition Data is considered information about the status of your job application and the decision made by the employer, such as whether your application progressed to the interview stage or whether you were accepted or declined for the position. When you apply for a job on our platform or on certain third-party websites, Indeed may receive Disposition Data from the employer to which you applied. This Disposition Data is received by Indeed in connection with the provision of services to you, and we use this information to improve and enhance the Indeed Site and its functionality in order to better serve you.

Contacting Indeed

We welcome your data protection questions. For more information about how we handle your personal data, please contact us.

Contact Indeed Privacy by Email:

To reach us by e-mail, please contact: privacy-dept @ indeed.com (remove spaces when sending email)

Contact Indeed Privacy on the Web:

If you have any inquiries or complaints regarding the use of your personal data, you may reach us using this contact form.

Contacting Indeed Privacy by Postal Mail:

To reach us by mail at our main establishment postal address:

Privacy Department

Indeed Ireland Operations Limited

14 St. Stephen’s Green

Dublin 2

Ireland

D02 C628

If you are located in the United States, please mail us at:

Privacy Department

Indeed, Inc.

6433 Champion Grandview Way, Building 1

Austin, TX, 78750

United States of America

Contacting Indeed Privacy by Telephone:

California residents may call our designated toll-free telephone number at: +1 (800) 616-6535

All other Inquiries:

For questions about our affiliate brands or for all other inquiries, please refer to ‘Contact Us’ in our Privacy Center.

Complaints and Disputes

Indeed takes your data protection questions and concerns seriously, and we are committed to resolving complaints about our collection or use of your data. If you believe your data protection rights have been infringed, we encourage you to contact our DPO by sending an email to privacy-dept @ indeed.com (remove spaces when sending email).

Individuals with inquiries or complaints regarding this Privacy Policy should first contact Indeed by postal mail or e-mail (see contact details above). If your concern is not satisfactorily addressed, please visit the BBB for more information and to file a complaint. This service is provided free of charge to you.

You may also have the right to complain to the appropriate data protection supervisory authority. In the EEA, Indeed’s main establishment is Indeed Ireland Operations Limited, regulated by the Irish Data Protection Commission.

Cookie Policy

Last Updated: December 22, 2022

By using or accessing Indeed’s websites (“Site”), you agree to Indeed’s use of Cookies as outlined below. 

For the purposes of this Cookie Policy, “Indeed”, “we”, or “us” means Indeed Inc. if you are located in the United States, Indeed Staff LLC if you are using Indeed Staff in the United States,  Indeed Japan K.K. if you are located in Japan, and Indeed Ireland Operations Limited if you are located outside of the United States and Japan.

The brands covered by this Cookie Policy include: Indeed, Engineerjobs, Careesma, Gigajob, HRTechPrivacy.com, Resume.com, RescueMyResumes.com, Resumeperfector.com, Workopolis and Wowjobs (collectively “Indeed” or “the Sites”).

All references to Job Seeker, Employer and Personal Data are defined as provided for in our Privacy Policy. 

We encourage you to review the “Last Updated” legend above to determine when it was last amended. Any changes to the Cookie Policy become effective on the “Last Updated” date indicated below. By using the Sites or providing information to us following such changes, you will have accepted the amended Cookie Policy.

If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means to the extent required by law.

You can manage your cookies preferences here. 

Introduction: What is a cookie?

This Cookie Policy helps to explain the occasions when and why cookies may be sent to visitors to the Sites. Cookies are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment. Cookies allow the Sites to remember important information that will make your use of the Sites more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on the Sites regardless of whether you are logged in to your account or not. 

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Sites. Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use session cookies to track the total number of visitors to our Sites. We may also employ cookies so that we remember your computer when it is used to return to the Sites to help customize your experience. We may associate Personal Data with a cookie file in those instances.

How We Use Cookies

We use cookies, web beacons, and other similar technologies, including from third-party partners such as Google and Facebook, for measurement services, better targeting advertisements, marketing purposes and to improve the performance of the Sites. This takes place from the Sites, when you download or install an Indeed App, and in some of our advertisements on third party websites. These cookies, web beacons, and other similar technologies allow us to display our promotional material to you on other sites you visit across the Internet and connect you with more Employers. We may also share information about your behavior on the Sites with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. 

We also use these cookies, web beacons, and other similar technologies to facilitate the Indeed Targeted Ads Program and other advertisements to help us to determine which advertisements users have seen, how many times users have seen a particular advertisement, and on which sites a particular advertisement appeared. We may also allow Employers who participate in our Indeed Targeted Ads Program to place cookies, web beacons, and other similar technologies in advertisements we serve on our Site and on third party websites to help these Employers understand how individuals interact with our advertisements about their Job Listings.

We may also use these cookies, web beacons, and other similar technologies on the Sites to understand and inform an Employer about which users saw a particular Job Listing, Company Page, Hiring Event, or other advertisement in which the Employer is identified.

What Cookies Do We Use

We use first-party and third-party cookies differently on each of our Sites to provide our many products and services to you. If you use any of the sites listed in the table below, please follow the brand-specific links below for a complete list of our cookies used on our Sites. All other visitors can view a list of our third-party cookie partners in the second table below.

We may allow third-parties to use cookies on our Sites to help deliver and improve our services, and provide them to you. Our use of these cookies may differ by site and market. If your use of our Sites is not captured in the table above, please review your browser settings for a list of all cookies stored on your device. The list below identifies all of our third-party cookie provider partners in use as of the effective date of this Cookie Policy. Please visit their websites for more information on their privacy practices:

Your Control over Our Use of Cookies

The tables above may provide “Cookie Settings” options to our users in some markets. Other controls available to our users include:

– Browser and Device Specific Controls

Your browser may provide you the option of blocking cookies, such as third-party cookies. Some browsers also give you the ability to review and manage cookies individually. We encourage you to review your browser’s settings and documentation for additional information on any controls your browser may offer and how they work. Please note, if you delete from your device or browser any cookie Indeed uses on our Sites, but do not set your browser or device to block third-party cookies, we may install the same cookie during a later visit. Some third-party cookies are also integral to the services we provide on our Sites. By blocking third-party cookies, you may not be able to take advantage of all of the features available on our Sites.

– Targeted Advertising Opt-outs

You can also opt out of targeted advertising that we do through our third-party advertising partners, such as Google and Beeswax, by visiting resources they provide (such as Google’s How Google Uses Information from Sites or Apps that Use Our Services), or by interacting with them through digital advertising self-regulatory initiatives available in the European Union (Your Online Choices), United States (Your Ad Choices), and Canada (Your Ad Choices). We may update this list from time to time as similar initiatives become available in other markets. We encourage you to visit all of these sites for additional information about each organization’s approach to targeted advertising, lists of participating companies, and the options available to web users. Please note, any third-party opt-outs may require use of a third-party cookie to reflect your choice and clearing third-party cookies from your browser or device may affect or remove your choice.

Contact Us

For general support issues, please refer to the below table for the correct method:

If you have any questions about our privacy policy, email us at privacy-dept @ indeed.com (remove spaces).