Indeed is the #1 job site in the world1 with over 250 million unique visitors2 every month. Indeed strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies. Every day, we connect millions of people to new opportunities.
1 comScore Total Visits, March 2018
2 Google Analytics, Unique Visitors, February 2020
Last updated June 14, 2021
Indeed’s core mission is to help people get jobs and help Employers find great candidates. Since each of our affiliates shares that core mission, we have developed a Privacy Center as a way of educating our users about who our affiliates are and how we share data with them. You can find out more about how we share data between affiliates on our Privacy Center FAQ page.
2. Who is responsible for your information?
|Location of User||Data Controller|
|United States||Indeed Inc.|
Indeed Staff LLC, for users of Indeed Staff
|Outside of the United States||Indeed Ireland Operations Limited|
Indeed Hire Singapore Pte. Ltd., for users of Indeed Hire in Japan
3. What information do we collect about you?
Across the Sites we collect information:
- you choose to provide to us through our Sites e.g. contact details, resume details, location data;
- through your activity on our Sites e.g. information from your device and actions taken on the Sites, searches you run or jobs you click on;
- when you apply to jobs, use screener or assessment questions or automated phone screening, or log in from third party sites; and
- where you use chargeable services or are an Employer providing necessary Employer information, e.g., for verification purposes.
4. Why do we collect this information?
We collect and use your information in order to help Job Seekers find jobs, to help Employers find candidates, and to provide and improve our services to you. To summarize, we use your Personal Data, where applicable, to:
- create your account and send you job alerts or other promotional materials;
- give you relevant search results and job recommendations;
- facilitate communication as part of the job search, application and interview process;
- make your resume available to third-parties, depending on your privacy settings (e.g. private or public resume);
- match Job Seekers with Employer Job Listings;
- prevent fraud, spam and other potentially fraudulent or illegal activities;
- facilitate payment, in connection with chargeable services;
- carry out automated processing in order to provide many of our services;
- enhance and optimize our services and security for Job Seekers and Employers by data sharing with our affiliates;
- improve our services, maintain product quality and protect users; and
- aggregate and share with third parties content posted on Indeed intended to be publicly available.
5. Who is this information shared with?
Your information is shared with:
- Indeed affiliates;
- Employers and Job Seekers (e.g., if a Job Seeker decide to apply for a job);
- third-party service providers who help us with our operations, e.g. for data storage or fraud detection.
6. How long do we store your information?
7. What are your rights with respect to your Personal Data?
8. Contacting us
You may contact Indeed, Inc. at 6433 Champion Grandview Way, Building 1, Austin, TX, 78750, USA, and you may contact Indeed Ireland Operations Limited at 124 St. Stephen’s Green, Dublin 2, Ireland; or you may contact either company via our Sites’ contact form.
To contact our Data Protection Officer please email privacy-dept @ indeed.com (remove spaces when sending email).
Our core mission is to help people get jobs, and help Employers find great candidates. Since each of our affiliates shares this core mission, we developed a Privacy Center as a way of educating our users about our affiliates, and how we share data with them to provide the strongest product and service offerings to our users. You can find out more about how we share data between affiliates on our Privacy Center FAQ page.
1.1 The Indeed Entities Responsible for Your Information
This section determines which Indeed entity acts as the controller or processor of your Personal Data.
– Indeed as Controller
– Indeed as Processor
1.2 Some Important Definitions
The Sites are made available for use only by individuals searching for employment openings, or services or information related to their personal employment or job search (“Job Seekers”). Where applicable, the Sites may also be made available to individuals and/or organizations seeking information related to hiring or human resources or seeking to make available information regarding employment openings (“Job Listings” or “Job Ads”), on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties (“Employers”).
If you applied to a Job Listing, please consult the Job Listing for additional information applicable to you. Current and former Indeed employees should contact their human resources coordinators for applicable policies.
1.5 Indeed’s Privacy FAQ
2. Information Collected
You provide different types of information in order for Indeed to provide our Sites’ services, products and features to you.
2.1 Information You Provide to Indeed
– From Your Account
We collect data from you when you create an account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, upload or build a resume, complete an Indeed Assessment, update your job preferences, upload content, or otherwise actively send us data on our Sites. This may include, but is not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, achievements, career goals, professional certification or license numbers, messages you send to users, your desired work schedule or salary and other job preferences, and any other data included in your account profile or resume, including but not limited to application materials, answers to screener questions submitted to Indeed or to Employers through Indeed, and answers you give to any questionnaires on our Site or sent to you. All of this information may be associated with your Indeed profile.
You may provide your specific location data when you provide it yourself on the Indeed Apps (as defined in the Indeed Terms of Service Introduction) to help you find more relevant Job Listings. Indeed seeks your consent at the time of such provision, and such processing will only be performed where consent is secured.
If you create an Indeed account, Indeed may also create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, email address, or zip code. For example, while using a mobile device to access Indeed, Indeed may provide a Job Seeker with relevant Job Listings that are located within the same zip code as where this activity is taking place.
– Through Your Activity on the Sites
In addition, as part of the standard and necessary operation of the Sites, Indeed may collect, analyze, process, store, and record in real-time and analyze any and all of your activity on, interaction with, and communications on or through the Sites, including, but not limited to, by collecting, analyzing, processing, storing, and recording the areas of the Sites you visit (such as specific URLs), whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through our Sites, and when and for how long each such activity occurred. This also may include Indeed collecting, analyzing, processing, storing, and recording information from and about your computer or mobile device and your actions taken on the Sites, including, but not limited to, your resume, your searches, the titles of jobs you search, click on or apply to, where those jobs are located, your salary interest or experience, the general salary range or experience level of the jobs you view (where indicated), the Job Listings you apply to, the date, time and type of your activity on the Sites such as how often you update your resume or look for jobs, session activity, browser type, operating system, type of device, mobile device advertising identifier, MAC address, IP address, and any of your other behavior or actions on, interaction with, or communications with or through the Sites. The Site cannot work as Indeed intends it to work unless Indeed undertakes such activities. If you do not want your actions to be collected, processed, analyzed, or recorded this way, do not use the Site.
For Employers, this may also include actions taken with regard to a Job Listing or to Job Seeker’s resume or application, such as pausing or closing a Job Listing, opening, viewing or responding to a resume or application, or making a decision with regard to a resume, application or Job Listing.
– Through Your Activity on Indeed Hire
Employers may be contacted to take advantage of our Indeed Hire service, in which case you may provide Indeed with additional information about hiring needs. This allows Indeed to determine whether or not our Hire product is suitable for an Employer’s needs. When Job Seekers apply for a job recommended to them by Indeed Hire, Indeed facilitates certain aspects of the recruitment process including, for example, negotiations between the Job Seeker and the Employer, as applicable. As such, we collect and process any information submitted to Indeed through this process, including but not limited to any queries a Job Seeker may have about the job or interview, information about progression through the recruitment process and information relating to salary.
– When Using Automated Phone Screening
– When Providing Employer Information
If you are an Employer, we may request that you provide certain information in order to verify your account. This information may include, but may not be limited to, your Federal Employer Identification Number (EIN), Business Registration information, or a utility bill, the name and email address of an Employer representative. This information will be used for internal purposes only, subject to any request by law enforcement or a court order.
– When Using Chargeable Services
In connection with chargeable services, we will also collect payment information (e.g., the last four digits of credit, debit, or other payment card numbers and related verification information). Please note that Indeed only has access to the last four digits of credit, debit, or other payment card numbers, and does not store full card numbers or related card security codes.
– When Voluntarily Providing Demographic Information
In certain markets users can, entirely at their own choice, provide their demographic information including age, race & ethnicity, gender, disability, LGBTQ+ Community Membership to Indeed for specific purpose(s) such as evaluating ‘fairness’ in our offerings which includes testing for unfair bias. A commitment to fairness is core to Indeed’s mission. The provision of this information is entirely voluntary and will not be used in any determination of your job application. The data provided will not be displayed on your profile. Indeed may share aggregate data (data grouped together with personal identifiers removed) to employers to show them for example when 45% of total applicants identify as male or when 10% of total applicants identify as Hispanic or Latino. The data you provide is based on your consent at the time the information is taken. If you choose to provide your demographic information, you can complete as many of the data fields as you like when presented with an input form (you can choose ‘prefer not to say’ for any of the fields that you don’t want to complete). You can easily request a copy of the demographic data Indeed holds by requesting a copy of your personal data and you can ask for this information to be removed at any time by deleting your demographic information. Please see our Demographic FAQ page for additional information.
Please note that some employers are required by law to ask each job applicant to provide their Demographic Information on a voluntary basis, and you may see these questions after applying to jobs on Indeed. This is a separate process to Indeed’s.
– When Updating Information Provided to Indeed
When you share information with Indeed, or update information previously provided to Indeed, including preferences you may set in your Indeed profile such as by making your resume on Indeed or information shared in the “About Me” section of your Indeed profile “public” or “private,” it may take us a few days to reflect these changes on the Sites. From the time you make these changes to the time we reflect them on our Sites, new data may not appear and previously provided data may continue to show. As a result, information you choose to share publicly on our Site may continue to be visible in our Resume Search product and elsewhere on our Sites to Employers and other users.
2.2 Information Collected When You Apply for Jobs or Access Indeed from Some Third-Party Websites
– When You Log In or Use Indeed from Some Third-Party Sites
You may also create an account or log in to your Indeed account using third-party websites including, but not limited to, Facebook or Google. If you do not already have an Indeed account but log in to Indeed using your Facebook or Google account, this creates an Indeed account using the same email address used in your Facebook or Google account. If you agree to provide this information to Indeed, Facebook or Google will authenticate you and redirect you to Indeed. Please note, when you log in to Indeed using your Facebook or Google account, Facebook or Google will cookie you in order to authenticate you as a Facebook or Google user.
By accessing Indeed through your Facebook or Google account, you understand that Facebook or Google will share certain data detailed in the above paragraph for the purposes of authentication to permit you to access Indeed in a secure manner. You may stop this at any point from your Facebook or Google account. This information will be considered Indeed account information for purposes of your use of Indeed.
You have the ability to disable the connection between your Facebook or Google account and your Indeed account at any time by accessing your privacy settings on your Facebook or Google account. Facebook or Google may also ask for your permission to share certain other details with Indeed, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with Indeed. This information will be used to provide services to you, including populating your Indeed profile on Indeed. The shared information will remain associated with your Indeed profile until you modify or delete it.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH FACEBOOK OR GOOGLE OR ANY OTHER THIRD-PARTY WEBSITE IS GOVERNED SOLELY BY YOUR AGREEMENT WITH SUCH THIRD-PARTY WEBSITE.
– Indeed for Chrome and Our Mobile Software
Indeed may also collect information about third-party websites you visit through our mobile software or while using Indeed for Chrome. This could include information about Job Listings, notes or application statuses that you submit, save, or update, or data regarding how you engage with websites or other actions you take on such websites, including URLs of websites you visit. We may also suggest information from your Indeed profile to include in applications you submit on third-party sites and see whether you make changes to these suggestions but not the changes themselves. We do this in order to allow a Job Seeker to keep a record of particular Job Listings of interest, to detect a job application on a third-party site to give a Job Seeker the option to auto-fill parts of the form using Indeed Resume, or to confirm an application. Indeed for Chrome also allows Indeed to learn about what types of jobs and Indeed product features are of interest to you, so that we can provide you with improved Job Listing searches, Job Listing recommendations and product features.
– When You Apply to Jobs on Some Third-Party Websites
– Indeed IQ
Indeed provides a programmatic campaign optimizer tool which helps Employers manage, track and optimize the performance of their advertising across a multitude of job advertising sites and platforms in real-time (“Indeed IQ”). When you click on a Job Listing powered by Indeed IQ, and when you start and complete a job application generated by Indeed IQ on an Employer’s website or a website operated by an Employer’s applicant tracking system, Indeed may collect certain information about you and any actions taken by you during your visit using automated means, such as cookies and web beacons. The information collected includes, for example, information about your device, Job Listings viewed/clicked, job applications started and completed, referring URLs and dates and times of site visits.
2.3 Any Other Personal Data Indeed May Receive from Third Parties
2.4 Storage of Your Information
Indeed stores your Personal Data until it is no longer necessary to provide our services or until you ask us to delete your Personal Data. As one example, if an Employer deletes a job application in their candidate dashboard on Indeed, Indeed may delete information associated with that application. As another example, after an application has been delivered to an Employer, Indeed may retain a copy of that application for a limited time and then delete the copy. We are also required to retain certain information in order to comply with local laws.
2.5 What Personal Data is Required
It will be indicated to you at the point of provision as to whether or not particular Personal Data provided by you is required in order to provide particular Indeed services or features to you. Where Personal Data that is required is not provided by you then the particular feature or service may not be available to you.
2.6 The Legal Basis on Which Indeed Collects Your Personal Data
Indeed collects and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved.
– Performance of a Contract
Some of the Personal Data processed by Indeed is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. An example of this would be where Indeed sends a Job Seeker’s application to an Employer.
– Legitimate Interest
A second ground relied upon by Indeed for other types of processing of your Personal Data is that it is necessary for the purposes of legitimate interests pursued by Indeed or an Employer. Examples of such legitimate interests will include where Indeed sends you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, where such processing is strictly necessary for fraud detection and prevention, or where we share your Personal Data with Indeed affiliates as detailed in section 4.14 below. Indeed will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.
– Compliance with a Legal Obligation
A third ground relied upon for certain types of processing is that it is necessary in order to allow Indeed to comply with a legal obligation. An example of this would be where Indeed is required to retain business records for fixed periods of time in order to comply with local legal requirements.
3. Limitations of Use
3.1 Where a Job Seeker Wants to Close a Job Seeker Account
When a Job Seeker closes an account, the Job Seeker will no longer have access to any of the data we make available under that account, including but not limited to, search history, job search preferences, saved jobs, jobs the Job Seeker has applied to, Job Alerts, resume, and any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data from a previous account will not become available to the Job Seeker again. Please also note that closing your Job Seeker account may result in you losing access to some of our products and the ability to utilize the “log in with Indeed” feature found on certain third party sites.
Indeed reserves the right to keep any materials in a closed account as necessary to preserve and protect its rights to the extent permitted by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, if requested to retain by law enforcement). A closed account does not mean that all of the data is expunged from the Indeed systems, although it will not be readily available under the Job Seeker’s original account. When the Job Seeker presses the close account button on the dashboard, Indeed will begin to process that instruction within 24 hours and will have completed the operation within 40 days.
3.2 Where an Employer Wants to Disable an Employer Account
3.3 Where a Job Seeker Wants to Delete a Job Application
If a Job Seeker wants to delete a job application performed on the Sites, they are advised to contact the prospective Employer directly to request deletion of their application. For job applications which you, the Job Seeker submit through the Sites (including the use of an Indeed Apply button) to an Employer, (with related materials submitted), please note: 1) that your applications and materials may be controlled by an Employer and 2) we may direct you to that Employer for Personal Data deletion requests where that Personal Data is held by that Employer.
3.4 Where the Employer Contact Details Provided to Indeed Are Incorrect
Indeed depends on the Employer or the Employer’s agent to provide Indeed with the correct destination for all applications. In the event that the electronic destination provided to Indeed is incorrect, your application materials will not be sent to the intended recipient of the application. Indeed has no liability for such applications. If you do not wish to send your application materials in this manner, you should send them directly to the Employer.
3.5 @Indeedmail Addresses
When communicating through Indeed’s message relay system, you will see an email address with an @indeedemail.com or @indeedmail.com ending. You understand that you retain no ownership rights in these email addresses, which are specific to Employers’ Job Listings, but are owned by Indeed. However, Indeed’s relay system will show the name associated with your account or job application in the “To:” or “From:” field. In addition, the above shall apply to any email addresses added to a thread when communicating via Indeed’s message relay system. Specifically, if you choose to add additional recipients to an ongoing email thread through Indeed’s message relay system, the additional recipient(s) will also be assigned @indeedemail.com or @indeedmail.com addresses as well. Please note that emails which include an email address ending in @indeedemail.com or @indeedmail.com will be stored on our systems. You should not send a message to an email address ending in @indeedemail.com or @indeedmail.com if you do not wish for this to happen.
Please also note that since these message proxy and relay services depend on the functionality of third-party providers, there may be technical delays on the part of those email service providers.
3.6 Minimum Age of our Users
The Sites are not for use by anyone under the age of 16. However if local laws provide for an alternative minimum age for the provision of the Sites’ services to you, then that shall apply as the applicable minimum age. In all jurisdictions outside the European Union, if you are under the age of 18 or the age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian or responsible adult.
We adopt a range of measures to try to ensure that we do not accept individuals who do not meet the minimum age and any other applicable age requirements. If you do not satisfy these age requirements, please email privacy-dept @ indeed.com (remove spaces when sending email).
4. Purposes, Uses and Disclosures of Information
- provide our services, products and features to you, to help Job Seekers find jobs and Employers find candidates;
- to measure and improve those services, products and features; and
- to protect our users and provide them with customer support.
More detail on these purposes, uses and disclosures of your information is set out below.
4.1 Creating an Account, Sending You Job Alerts and Other Promotional Materials
If and to the extent permitted by applicable law, Indeed may use the information you provide to us, such as your contact information and information about your activity on our Sites, to (i) create an account for you; (ii) send you Job Alerts; (iii) send you Invitations to Apply for a job through Indeed Hire and (iv) send you information about the Sites, including by displaying our promotional materials to you on third-party platforms. Indeed may use third-party partners to perform these activities on Indeed’s behalf.
A Job Alert is an email that you sign up for containing Job Listings in response to a search query you have run. A company alert is one type of Job Alert which contains Job Listings and other information you have requested regarding a company. Job Alerts may also include jobs that are recommended for you, Indeed Targeted Ads, companies you may be interested in following, or other actions you may want to take on the Sites. The frequency of Job Alerts may be adjusted by Indeed on the Sites.
An Invitation to Apply is an email sent to you inviting you to apply for a job through Indeed Hire, Indeed’s optimized hiring and recruitment service. If Indeed Hire is available in your location, Indeed may send you an Invitation to Apply based on your previous job search and application history on Indeed, and any information, including Personal Data, you upload to the Site.
– Employer Accounts
In the employer account settings, we offer users the ability to invite other users to link their Indeed employer accounts, and in doing so, assign invited users specific roles that provide varying levels of access to information, including candidate Personal Data, contained in the user’s account who initiated the invite. If you are an Employer and you invite other Indeed users to link their accounts to yours, you agree that such linked users may have access to any and all information in your account. Depending on the roles assigned to a particular linked user, this may include, but not be limited to, resume contacts, application materials and statuses, communications with applicants, any action taken by a you or another user linked to the account and when you took that action, and billing information within the account.
If you accept another user’s invitation to link your Employer account to their Employer account, you acknowledge that any and all information about your activity in your Employer account, including without limitation the actions you take and when you take them, will be visible to all linked users. Linked users will not be able to see your activity, such as your job searches, applications or preferences or your profile information, in your Job Seeker account.
You may visit your account settings at any time to unlink your account. The administrator assigned to an Employer account may also unlink any user from that Employer account at any time, and may be notified if your linked account is used to login from too many devices.
4.2 Giving You Relevant Search Results and Recommended Jobs
In order to optimize our services, products and features for you, we may use your previous search and browsing history (e.g. the jobs you click on), or application materials and answers to screener questions, to identify you, determine relevant search results and reach out to you about jobs you may be interested in. We may also use profile data to tailor your experience on the Sites and to display content according to your preferences. We may return different results for the same search query and have full discretion with respect to the Job Listings we present in response to any particular search. In the event that you have applied to a job that is being serviced by Indeed Hire product, Indeed may invite you to apply for additional roles.
4.3 Your Contact Information
When you give the Sites contact information (such as your name and email address) and other forms of Personal and Non-Personal Data, you agree that we may utilize this information for the purposes outlined in sections 4, 5 and 9, to the extent applicable. In particular, you agree that we may, as part of our services to you, communicate with you, or initiate communication with you on behalf of a third party, through your account or through other means such as email, telephone (including mobile phone), text message or postal mail. This includes communication through the use of contact information that you may provide to us or that we may otherwise obtain from third-party resources. Should you apply to a job that is supported by our Indeed Hire product, a Hiring Specialist may use your contact information to conduct or coordinate interviews with you, and provide you with updates throughout the hiring process. We may also analyze our users’ contact information in the aggregate to better understand our users and improve our products and services.
4.4 Your Resume Information
– Private Resumes
Private resumes are only made available to those to whom the Job Seeker has initiated an application or provided their resume. Where this occurs, you make your resume, your name and other Personal Data that you place on your resume available to third parties. Those third parties may be interested in you as an employee, and may forward your resume to other third parties.
– Public Resumes
Public resumes may be available to anyone accessing our Site. This includes users of Indeed’s Resume Search product, Employers whose Company Page you may be following, and anyone with access to the URL associated with your public resume, such as search engines and other third parties that may crawl our Site. We offer you this visibility to help you find a job.
When you make your resume public (or upload a file as your resume and set it to public) on our Site, you authorize Indeed to share the contents of your resume, including your name and any other Personal Data that you may include in it, publicly on the Site.
Indeed may also offer you the ability to include additional information in your account profile about your desired job preferences, such as your desired job schedule and salary, your willingness to relocate, licenses, certifications, skills, and other information you choose to include about your job search. We use this information to help you find a job. Our Resume Search product allows Employers to find great candidates by searching public resumes. By posting a public resume, you authorize Indeed to make your entire resume available to any user who searches for you on our Sites, to associate your desired job preferences with your public resume and share this information with Employers who search for resumes on our Sites, and to allow employers to see if you were recently active on the Sites, your readiness to work, and your available contact methods. For example, Employers using Indeed’s Resume Search product are able to search for candidates based upon the information in your public resume and any of your desired job preferences associated with it. If you do not want Indeed to share this information with Employers, you can remove it from your Indeed Resume and account profile, or change your Resume Privacy Settings to private.
If you upload a file as your resume and set it to public, you authorize Indeed to extract the contents of this file and share them on our Site, including within our Resume Search product.
We may remove your name and contact information from your public resume in certain instances, such as for users of our Resume Search product without a subscription. Employers who have subscribed to our Resume Search product will be able to see your name and any other contents of your public resume, except that we reserve the right to remove your contact information (such as your email and telephone number) until you express interest in an Employer. In either case, Employers may still contact you through our Site using our Relay Service. You also authorize Indeed to share any file you upload as your resume and set to public on our Site with Employers where you express interest in them.
Indeed expressly prohibits all scraping of its Site, although some third parties may use our Site in violation of these terms to obtain your public resume information.
Please note that Resume Search has not launched in all markets. If you are located in a market where Resume Search has not yet launched, setting your resume to public may make it available to anyone who visits the associated URL but it may not be searchable on our Site. Resumes set to public in markets where Resume Search is not yet available may become searchable upon our launch of Resume Search in that market.
Indeed may also provide browser extensions and other tools to help Employers better interact with Job Seekers and their resume information, including tools that allow Employers to download your resume information and enhance and transfer it to third parties engaged to process information on their behalf, such as applicant tracking systems and other recruitment management tools. Employers are solely responsible for complying with all applicable laws that relate to their use of information obtained from Indeed and other sources, including any obligations Employers may have to restrict how others interact with resume information downloaded from our Site.
– Changing Your Resume Privacy Settings
When you place your resume on Indeed, it will be set to public by default. You may adjust this at any point by editing your privacy settings on Indeed. Where you adjust your resume from public to private, Indeed does not warrant how often third-party search engines will update their caches, which may continue to contain your resume information. Additionally, Employers who have saved your resume while it was public may continue to have access to your resume even after you have adjusted it to private.
Changes made to your resume privacy settings may take a few days to complete, during which time a resume set to public, for example, may remain visible to Employers and other users searching on Indeed.
– Resume Review Services
We may also offer additional resume review services to help Job Seekers build and improve their resumes. For example, this can include helping you understand how your resume may be parsed by applicant tracking system software, feedback on ways to build a more effective resume, or a personalized resume review video. In providing these services, Indeed may give you feedback, including questions and comments on the contents of your resume, about your Indeed resume or other materials you submit through the services. We provide this feedback directly to you, and may give you the ability to access it within your account. It is not made available to Employers.
4.5 Matching Job Seekers With Employers
If you have an account or a hosted resume, you agree that we may contact you or suggest you or your public resume to Employers that might be interested in a person who matches your activity on Indeed.
In addition, if you are located in the United States and you set your resume to public, this means that Indeed may share all of the aforementioned information about you with recruiters working for or on behalf of Employers. If you do not wish to share such information, you may set your resume to private.
4.6 Optimizing Job Campaigns
4.7 Sending Messages on Indeed
Indeed provides two-way message proxy and relay services to the users of our Indeed products (“Relay Service”), including, but not limited to: Indeed Resume, Indeed Apply, Post a Job, Indeed Chat, Indeed Onboarding, Indeed Text2Apply, private calling, and other electronic communication services whether in the form of phone, text, video or audio. By utilizing any Relay Service, you acknowledge that you are asking Indeed to send these messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. Indeed may provide read receipts to the sender of a message through a Relay Service indicating that the recipient has viewed the message. Indeed may also separately inform the sender and recipient of a message through a Relay Service whether the sender or recipient recently has been active on the Site.
4.8 Sending You Text Messages About Employer Appointments
Indeed may offer you the opportunity to receive a text message from Indeed when an Employer has scheduled an interview or event with you, when an Employer seeks to contact you based on your public resume, or has responded to your application via Indeed’s email relay. In such an event you will enter your phone number on the Indeed consent form. By entering your phone number you are representing and confirming it is your number and you have the right to accept text messages at the number. Indeed will only send you a text message reminder for such interviews or messages through Indeed’s email relay, and you agree to accept such text messages on your cell phone including messages sent by automated telephone dialing system. To unsubscribe at any time, reply to the text with STOP or contact Indeed Customer Support. Replying STOP in response to an Indeed SMS alert will unsubscribe you from all Indeed SMS alerts except those related to Text2Apply and Hiring Events. In order to unsubscribe from those products, you must respond STOP within the specific text flows of those products.
4.9 Facilitating telephone relay system between Job Seekers and Employers
Where applicable, Indeed may offer Job Seekers and Employers the option to use a telephone relay system to facilitate contact for the purpose of submitting applications, conducting job interviews or other communication related to a Job Listing. Such a system uses masked or proxy telephone numbers to protect users, and is only available to users who select it on the Site. No recording of conversations or messages is performed through this relay system, although data relating to whether a call was answered and call duration may be gathered. Such functionality is provided to Indeed by third party service providers, such as Twilio.
4.10 Facilitating text messaging relay service between Job Seekers and Employers
4.11 Preventing Fraud and Spam
For example, Indeed is subject to the investigatory and enforcement powers of the Federal Trade Commission in the United States, the Data Protection Commission of Ireland, and many other regulatory bodies.
We may use a variety of methods to detect and address anomalous activity and screen content to prevent abuse such as spam or fraud. However, such detection methods are not perfect and false positives may occur. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users.
– Preventing Fraud and Spam in Messages
Indeed reserves the right to verify and confirm the identity of any party associated with an email relay. This includes but is not limited to verifying the identity of the sender of an email with the Employer agents associated with that email address on the relevant Job Listing.
4.12 Facilitating Payment
If you provide credit, debit or other payment card and related details to us in order to make a payment, we will use such information only for the purpose of processing the payment (e.g., the last four digits of credit card numbers and related verification information). Any credit, debit, or other payment card and related billing and payment information that you provide to us may be shared by us with companies who work on our behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment and servicing your account.
4.13 Automated Processing of Your Personal Data
In order to optimize the performance of the Sites, we perform automated processing of Personal Data evaluating certain specific aspects relating to a user. In particular we use automated processing to analyze or predict a user’s personal preferences or interests. Where it occurs, such processing is carried out if it is necessary for the performance of our agreement with our users, to allow us to provide our services to Job Seekers and Employers, including analyzing applications and resumes on behalf of Employers, or in other cases on the basis of a user’s consent.
4.14 Sharing your Information with Our Affiliates
Information shared by you with Indeed may be shared with an affiliated entity to provide you with services, to improve the Sites and optimize functionality on the Sites, and other purposes as described in this Policy. In particular, such sharing strengthens our ability to help Job Seekers find jobs and Employers find great candidates. The services provided to you and the functionality of the Sites could not be provided without such transfers. If you do not wish your information to be transferred in this way you should not use the Sites.
– Improved Services
Data sharing with affiliates provides Job Seekers with more personalized and improved content, performance, features and services. For example, Indeed and its affiliates use your previous search and browsing history (e.g. the jobs you click on), IP address, or your resume or profile information, to determine relevant search results, Job Alerts, display and moderate career insights, such as company reviews, Job Listing salary data, interview tips and more. Such sharing is also performed to facilitate improved data analysis, testing, research, and service improvement.
This sharing also allows Employers to have better insight into the performance of their Job Listings. For example, we may share data related to user clicks on their Job Listings which in turn allows Employers to understand the extent to which they are attracting candidates. By providing Employers with the information they need to better utilize our platform, they can provide stronger Job Listings.
– More Employers, More Job Listings and More Job Seekers
Such data sharing allows Job Seekers to access an even broader database of Job Listings and Employers, and for Employers to access more Job Seekers. For example, this allows Indeed to recommend jobs or Employers on our Sites or on websites of our affiliates. It also facilitates applications and the display of Job Listings from the Sites to affiliates’ websites and vice versa.
For example, Indeed and its affiliates recommend a Job Seeker to an Employer, and a Job Listing to a Job Seeker. This applies to Job Seekers, Employers and Job Listings on Indeed and any of its affiliates. Indeed and its affiliates also share Employer data (such as account information and behavioral data) to provide a better experience to those Employers.
– Better Security for Users
Such data sharing allows Indeed and our affiliates to process your Personal Data for the purpose of improving user security and internal operations, troubleshooting, and detecting and preventing fraud and spam.
4.15 Transfers of Information to Employers
Employer account holders agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.
4.16 Transfers of Information to Job Seekers
Indeed sends certain Employer-related information to Job Seekers. This includes publishing Job Ads, Company Pages, and salary information on the Sites and publishing Job Listings on third-party websites. Indeed may also provide information to Job Seekers about an Employer’s activity and responsiveness on the Sites in order to help Job Seekers evaluate employment opportunities. This may include the Employer representative’s name, the Employer’s city/state location, whether the Employer has taken an action with regard to the Job Seeker’s resume or application such as opening, viewing, responding to or making a decision in regard to it, whether the Employer has engaged with other Job Seekers or viewed other Job Seekers’ resumes, and whether the Employer has taken an action in regard to a Job Listing such as pausing or closing it. As an Employer, when you use the Sites (for example by posting a Job Listing or contacting a Job Seeker through the Indeed Resume Program) you agree that Indeed may provide this information to Job Seekers.
4.17 Transfers of Information to Service Providers
– Improving our Services
– Maintaining Quality and Protecting Users
Indeed may transfer your Personal Data in limited situations to certain third-party vendors that assist Indeed with protecting our users and maintaining the quality of our services, products and features provided to those users. An example would be vendors Indeed uses for fraud detection purposes. Examples of those vendors include: SiftScience, Emailage, and PerimeterX. Another example would be vendors Indeed uses to prevent accounts being created using account credentials that have been publicly disclosed. An example of such a vendor is: SpyCloud.
– Facilitating Payments
Indeed may also share any credit, debit, or other payment card and related billing and payment information that you provide to Indeed with companies who work on Indeed’s behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to Indeed and servicing your account.
– Installing or Using an Indeed App
In order to provide you with certain services and support ad attribution, limited user data may be shared with certain service providers when you install, download or use an Indeed App. This may include your IP address or other unique identifier, and event data related to the installation of the Indeed App.
This may be done for a variety of purposes, including facilitating user log-in through third party accounts. It may also assist us to understand and optimize our users’ complete customer journey by helping us: (i) understand how users arrive to the Sites; (ii) better measure the performance of our ads; and (iii) understand where a user has accessed the Sites through different devices.
Please also be aware that we may also use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable. These service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.
– Verifying Professional Certifications and Licenses
We may also share certain professional certification or license numbers that you provide to Indeed with the issuing entity or organization in order to verify the certification or license is valid. We only perform this verification at your request when, for example, you add certain certifications or licenses to your Indeed profile.
4.18 Transfers of Publicly Available Information
When users post content on the Sites in a manner that is intended to make that content publicly available and searchable by individuals, Indeed reserves the right to aggregate and share that information with third parties. For example, if an Employer posts a job on the Sites, Indeed may share that Job Listing or information contained within that Job Listing with third parties, at Indeed’s discretion and subject to agreement with such third parties. Indeed also reserves the right to share information aggregated from public sources in this capacity.
4.19 Third-Party Sites You Link to from Indeed
4.20 Transfers of Personal Data for individuals in the EU (including the European Economic Area (“EEA”)) and Switzerland
5. Additional Uses and Disclosures of Non-Personal Data
Indeed seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Data under Indeed’s control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. Therefore, while we strive to protect your information, we cannot guarantee its security. Please see the following page for more information.
Please also be aware that we may use third-party cloud service providers as detailed by Section 4.17 of this policy.
– Do Not Track Requests
8. Links to Third-Party Sites
The Sites may make available links to other third-party websites. When you click on such links, you may leave our Sites. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites. The Sites may also make available Company Pages, which may contain information provided by third-party Employers.
WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY EMPLOYERS (INCLUDING ANY EMPLOYER THAT PROVIDES A COMPANY PAGE), ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITES IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITES CONTAIN A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.
9. Acquisitions and Other Reorganizations
10. Exercising Rights With Respect to Personal Data
As a user of these Sites, you may exercise the rights explained below. Please note, we may attempt to verify your identity through the email address or telephone number associated with your use of our Sites prior to fulfilling any such request and reserve the right to deny a request where we are unable to satisfactorily complete this process. If you authorize someone to make a request on your behalf, we may also deny your request if we are unable to verify with you that the individual making the request is authorized to act on your behalf.
10.1 The Right to Rectify Your Personal Data
Users of these Sites are able to edit and update most of their Personal Data held by each Site on the Site in question, and if you have any queries or complaints we encourage you to contact us.
Alternatively, if you do not wish to do this you may make a formal request to have Indeed rectify any inaccurate Personal Data on your behalf by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.
10.2 The Right to Object to or Restrict the Processing of Your Personal Data
If you have any queries or complaints about how we process your Personal Data we encourage you to contact us.
Alternatively, if you do not wish to do this you may make a formal request to object to, or restrict, processing of your Personal Data by each Site. For example, you have the right to object to the legitimate interest processing of your Personal Data by each Site for marketing purposes. In order to do so, please fill out this form or, if you are a user of Indeed Hire in Japan, send an email to hirejp-support @ indeed.com (remove spaces when sending email) requesting the deletion of your data.
10.3 Opting Out of Marketing Messages and Withdrawing Consent
If you no longer want to receive marketing materials from us based upon your Personal Data, there are a number of options available to you.
If you wish to opt out of a particular marketing email from any Site, you may do so by clicking “unsubscribe” (or an equivalent action) where applicable. Please note that this will only opt you out of that particular marketing message.
If you wish to adjust all of your job alerts, you can click on “edit this job alert” (or an equivalent action) to adjust your subscriptions. You can also access and adjust your subscriptions (for job alerts, recommended jobs, and other notifications) from your account dashboard (where applicable), or contact Customer Support to do so.
In addition, you may opt out of all marketing messages by sending an email to privacy-dept @ indeed.com (remove spaces when sending email). We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.
Finally, please note that we may still send other messages to you, such as administrative messages.
10.4 The Rights of Access to and Portability of Your Personal Data
Users of these Sites are able to access most of their Personal Data provided to each Site on the Site in question, and if you have any queries or complaints we encourage you to contact us. Alternatively, if you do not wish to do this you may make a formal request to access your Personal Data held by Indeed. In order to do so, please fill out this form or, if you are a user of Indeed Hire in Japan, send an email to hirejp-support @ indeed.com (remove spaces when sending email). Each specific Site will provide your Personal Data to you in a portable format. If you have interacted with the Site in question using more than one email address, please submit a subsequent request with the additional email addresses so that we may provide this personal data as well.
10.5 The Right to Delete Your Personal Data
Users of these Sites are able to edit and update most of their Personal Data held by each Site on the Site, and if you have any queries or complaints we encourage you to contact us.
Alternatively, if you do not wish to do this, you may make a formal request to delete your Personal Data provided to each Site. In order to do so, please fill out this form or, if you are a user of Indeed Hire in Japan, send an email to hirejp-support @ indeed.com (remove spaces when sending email). Once your request has been confirmed, each specific Site will initiate the necessary steps to fulfill your request, including the deletion of any applicable Site account. Where the deletion request relates to Personal Data that you previously requested be made public on each Site (e.g. a Job Seeker posting a public resume), we will make reasonable efforts to inform any other controllers of this request. If you have interacted with the Site in question using more than one email address, please submit a subsequent request with the additional email addresses so that we may delete this personal data as well.
PLEASE NOTE: by requesting the deletion of your Personal Data, you will no longer be able to use the same email address on the Site in question. This may include, but is not limited to, your ability to create an account, receive job alerts, or apply to job postings using this email address. If you simply wish to close your account, please click the “close my account” button in your account page. If you take any action on or otherwise interact with our Sites after submitting a deletion request, such as for example by using Indeed Apply or Easy Apply to apply to a job listing that is hosted by the Site associated with your deletion request (including job listings hosted by that Site on affiliated Sites), you may not receive certain communications associated with those actions from the Site affiliated with your deletion request or from other users of that Site. Additionally, by making a personal data deletion request, you acknowledge that you will be removed from consideration for all active sweepstakes, contests, prize draws, and other promotions. Deleting your Personal Data held by Indeed does not affect messages we process on behalf of others in connection with their use of Indeed’s message Relay Service and they may continue to have access to all messages sent to or received from you.
10.6 Withdrawing Consent
There are certain activities where we ask for your consent to use your Personal Data. You have the right to withdraw this consent at any time. Where you are providing location information via a mobile app, you may turn off your location services on your device at any time. For other services that rely on your consent, you can withdraw your consent via the workflow for that given service. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful.
10.7 Some Limitations
Such rights of rectification, objection, restriction, access, portability and deletion are subject to certain limitations, as provided for by applicable laws. Individual requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Indeed and only imposed to the extent permitted by applicable law.
11. Personal Data from Individuals in the EEA and Switzerland
11.1 GDPR Protections
Where appropriate, Indeed Ireland’s transfers of Personal Data of individuals in the EEA and Switzerland to jurisdictions outside the EEA and Switzerland are performed based on the European Commission’s standard contractual clauses. These agreements also incorporate the protections and requirements provided for under Chapter V (and Article 28, where appropriate) of the GDPR.
11.2 Privacy Shield Principles and Framework
11.3 Principle of Onward Transfer
In the context of an onward transfer of data to a third party, a Privacy Shield organization has responsibility for the processing of Personal Data it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Indeed Inc. shall remain liable under the Principles if its agent processes such Personal Data in a manner inconsistent with the Principles, unless Indeed Inc. proves that it is not responsible for the event giving rise to the damage.
11.4 Independent Dispute Resolution For Individuals in the EU and Switzerland
Indeed Inc. has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to the BBB EU PRIVACY SHIELD, a nonprofit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit EU Privacy Shield for more information and to file a complaint.
There may be a possibility, under certain limited conditions, for individuals in the EEA or Switzerland to invoke binding arbitration before the Privacy Shield Panel.
12. General Inquiries and Complaints
12.1 Contacting Indeed
You may contact Indeed, Inc. at 6433 Champion Grandview Way, Building 1, Austin, TX, 78750, USA, and you may contact Indeed Ireland Operations Limited at 124 St. Stephen’s Green, Dublin 2, Ireland; or you may contact either company via our Sites’ contact form. If you would like to contact Indeed’s Data Protection Officer, please send an email to privacy-dept @ indeed.com (remove spaces when sending email).
13. Your California Privacy Rights
13.1 The Right to Know Your Personal Data
13.2 The Right to Opt-out of the Sale of Your Personal Data
To learn more about Indeed’s approach to California’s “Do not sell my personal information” requirement, why it applies to your use of our Sites, and how you can exercise this right, please visit our CCPA Opt-Out page. There, we explain how California has defined “sales” under the California Consumer Protection Act (the “CCPA”) and how certain transfers of Personal Data that are integral to the products and services we offer to our users may be captured by this definition.
13.3 The Right to Non-Discrimination for Exercising Your Privacy Rights
We will not discriminate against you for exercising any of your rights under the CCPA.
Last Updated: June 14, 2021
1. Introduction: What is a cookie?
Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Site. Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use session cookies to track the total number of visitors to our Sites. We may also employ cookies so that we remember your computer when it is used to return to the Sites to help customize your experience. We may associate Personal Data with a cookie file in those instances.
We also use these cookies, web beacons, and other similar technologies to facilitate the Indeed Targeted Ads Program and other advertisements to help us to determine which advertisements users have seen, how many times users have seen a particular advertisement, and on which sites a particular advertisement appeared. We may also allow Employers who participate in our Indeed Targeted Ads Program to place cookies, web beacons, and other similar technologies in advertisements we serve on our Site and on third party websites to help these Employers understand how individuals interact with our advertisements about their Job Listings.
We may also use these cookies, web beacons, and other similar technologies on the Sites to understand and inform an Employer about which users saw a particular Job Listing, Company Page, Hiring Event, or other advertisement in which the Employer is identified.
Our third-party advertising partners may also use these technologies to identify your browsing interests over time and across different websites to deliver targeted advertisements and other content that has been customized for you.
3. What Cookies Do We Use
We use first-party and third-party cookies differently on each of our Sites to provide our many products and services to you. If you use any of the sites listed in the table below, please follow the brand-specific links below for a complete list of our cookies used on our Sites. All other visitors can view a list of our third-party cookie partners in the second table below.
|Indeed Ireland users (ie.indeed.com)||Cookie List|
|Indeed UK users (uk.indeed.com)||Cookie List|
|Indeed US users (indeed.com)||Cookie List|
|Engineerjobs UK users (uk.engineerjobs.com)||Cookie List|
|US Resume.com users (resume.com)||Cookie List|
|US RescueMyResumes.com users (rescuemyresumes.com)||Cookie List|
|US ResumePerfector users (resumeperfector.com)||Cookie List|
|Third-Party Cookie Provider||Third-Party Website|
Indeed may also provide an Employer with code for a Conversion Tracker to place on its website that pings the Job Seeker web beacon and tracks whenever a Job Seeker has applied to a job on that Employer’s website. This Conversion Tracker will attribute an application to Indeed any time the Job Seeker started their search on Indeed, despite any intervening activity. Indeed does not have access to the cookies in the Employer’s domain. The Conversion Tracker is simply a counter that notifies Indeed that a Job Seeker has applied. If you would like to remove yourself from Indeed’s Job Seeker web beacon, you must use our web beacon opt-out.
The tables above may provide “Cookie Settings” options to our users in some markets. Other controls available to our users include:
– Browser and Device Specific Controls
Your browser may provide you the option of blocking cookies, such as third-party cookies. Some browsers also give you the ability to review and manage cookies individually. We encourage you to review your browser’s settings and documentation for additional information on any controls your browser may offer and how they work. Please note, if you delete from your device or browser any cookie Indeed uses on our Sites, but do not set your browser or device to block third-party cookies, we may install the same cookie during a later visit. Some third-party cookies are also integral to the services we provide on our Sites. By blocking third-party cookies, you may not be able to take advantage of all of the features available on our Sites.
– Targeted Advertising Opt-outs
You can also opt out of targeted advertising that we do through our third-party advertising partners, such as Google and Beeswax, by visiting resources they provide (such as Google’s How Google Uses Information from Sites or Apps that Use Our Services), or by interacting with them through digital advertising self-regulatory initiatives available in the European Union (Your Online Choices), United States (Your Ad Choices), and Canada (Your Ad Choices). We may update this list from time to time as similar initiatives become available in other markets. We encourage you to visit all of these sites for additional information about each organization’s approach to targeted advertising, lists of participating companies, and the options available to web users. Please note, any third-party opt-outs may require use of a third-party cookie to reflect your choice and clearing third-party cookies from your browser or device may affect or remove your choice.
Indeed Privacy FAQ
For general support issues, please refer to the below table for the correct method:
|Indeed Support||Indeed Support Form|
|Workopolis Support||Workopolis Support Form|
|EngineerJobs Support||Email us at privacycenter @ rgf-ohr.com (remove spaces)|
|WowJobs Support||Email us at privacycenter @ rgf-ohr.com (remove spaces)|
|GigaJob Support||Email us at privacycenter @ rgf-ohr.com (remove spaces)|
|Careesma Support||Careesma Support Form|
|Resume.com||Email us at support @ resume.com (remove spaces)|
|RescueMyResumes.com||Email us at privacycenter @ rgf-ohr.com (remove spaces)|
|ResumePerfector.com||Email us at privacycenter @ rgf-ohr.com (remove spaces)|