Your Indeed Flex Access Request
Thank you for requesting a copy of your personal data. Below, you’ll find information regarding the data we collect and how Syft T/A Indeed Flex (referred to as “Indeed Flex “) uses it. For further details on our privacy practices, please refer to Indeed Flex’s Privacy Policy.
The Categories of Personal Data We Collect and Sources
Section 2 of our Privacy Policy details the types of personal data we collect when you use our Site and the sources from which we obtain this information.
The table below outlines the categories of personal data we collect from you. Please note that not all categories may apply to you, depending on how you interact with our products and services. For instance, if you are a Job Seeker and do not utilize our Site for paid services, we will not have your billing information. The copy of your personal data reflects which categories are relevant to you.
Our sources of personal data can vary by user and may include your activity on the Site, information provided during account creation, communications and materials you request Indeed Flex to send on your behalf, such as messages and job applications, and publicly available third-party sources, like job postings on a company’s hiring page.
Our Purposes for Processing Your Personal Data
Section 2 of our Privacy Policy also explains the purposes for which we collect and process your personal data. These purposes may include activities such as creating an account on our Site, sending you job alerts and promotional content, providing relevant search results and job recommendations, and supporting your job application process and related communications with employers.
Disclosures of Your Personal Data
Section 3 of our Privacy Policy explains how Indeed Flex may share your personal data. These disclosures may involve sharing with affiliated entities as detailed in our Privacy Center, third-party service providers, employers during the job application process, when a job seeker has a public resume, or when required to meet legal obligations. Additionally, Indeed Flex may share your data in connection with a transaction or legal proceeding, as described in Section 4 of our Privacy Policy.
For California residents, please be aware that some recipients of these disclosures, such as Indeed Flex’s affiliated entities, may be considered “third parties” under the California Consumer Privacy Act (CCPA), and therefore, certain disclosures may be regarded as a “sale” under the CCPA. For more information on how Indeed Flex addresses California’s “Do not sell my personal information” requirement, please visit this page.
Our Retention of Your Personal Data
Indeed Flex retains personal data only as long as necessary for the purposes for which it was collected or processed, or as required to comply with legal obligations. For instance, records related to a business transaction or employment relationship are kept for specified periods as mandated by applicable laws. When the personal data we hold is no longer needed for these purposes, Indeed Flex deletes it in accordance with legal requirements.
Understanding Your Personal Data
If you request access to your personal data stored by Indeed Flex we will provide a document containing that information. The list below outlines the categories of data that may be included.
| Title | Description | Data |
| Personal details | Any information that identifies the data subject and their personal characteristics | Includes: Any information that identifies an individual and their personal characteristics, such as name, address, contact details, age, date of birth, and profile image. This also includes emergency contact details. |
| Public Authority personal details | Personal details provided as an identifier by a public authority. | Includes: Passport details, national insurance numbers, identity card numbers, driving license information, visas, and other right-to-work documentation. |
| Education and training details | Information related to the data subject’s education and professional training. | Includes: Information which relates to the education and any professional training of the data subject, including academic records, qualifications, skills, training records, professional expertise, student and pupil records. |
| Employment details | Information relating to the employment of the data subject | Includes: Academic records, qualifications, skills, training history, professional expertise, student and pupil records, ratings, work history, Indeed Flex engagements, and annual leave. |
| Financial details | Information related to a data subject’s financial affairs. | Includes: Income, salary, assets and investments, payments, creditworthiness, loans, benefits, grants, insurance details, and pension information. |
| Goods or services provided andrelated information | Goods or services provided and related information. | Includes: Information about the goods or services provided, issued licenses, and contracts. |
| Marketing and Communications Data | Any direct communications between the data subject and Indeed Flex, including marketing preferences, which may encompass other categories of data. | Possible channels include SMS, email, phone, social media, in-app messaging, testimonials, and feedback. |
| Technical and Usage Data | How you interact with our website, application, products, and services. | Includes information on how you use our website, application, products, and services. This may encompass details such as your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology used on the devices you use to access our site. |
| Criminal Conviction Data | Any data related to both spent and unspent convictions of the data subject | Criminal records, court records, police records, including barred and watch lists, as well as any optional disclosures of criminal convictions made during onboarding. |
| Geolocation Data | Location data of individuals at shift check-ins, provided as a snapshot. | Includes: Your location at the start of your shift, used for automatic check-in purposes. |
| Account Status Data | Any data which tells you the status of your Flex account | Inactivity , blocked account , Strikes (date given , appeal status , status , rejection reason) |
Your rights
Section 6 of our Privacy Policy outlines your rights as a user and provides specific steps to help you exercise them. These rights include the following:
Right to access your personal data
You have the right to request a copy of your personal data from Indeed Flex
Right to correct your personal data
If any of your personal data appears incorrect, please inform us. We’re here to help you correct any inaccuracies.
Right To Request Your Financial Information
You have the right to request any financial information we hold for you in our system. If you need to access your payslips, this can be done directly through the PayCircle platform at https://my.paycircle.co.uk/login.
If you don’t remember the email address you used to sign up, please contact the payroll department to update your email and resend the account links. To do this, follow the support process and submit a ticket through the Flex App. Tickets submitted are aimed to be resolved within 48 to 72 hours.
Right to delete your personal data
You have the right to request the deletion of your personal data. Deletion requests will be processed in accordance with applicable laws and will be subject to legally mandated retention requirements (e.g., tax, employment, regulatory, or compliance purposes), which may limit the extent of data deletion. Please note that if you choose to delete your personal data, you will no longer be able to use this email address to create an Indeed Flex account in the future.
Right to restrict/object to processing of your personal data
If you are not comfortable with how we use your data, you have the right to restrict or object to its processing.
The right to lodge a complaint with a supervisory authority
As stated in our Privacy Policy, you have the right to raise any issues you are facing with the supervisory authority for the region where you are located. However, we would appreciate the opportunity to address any issues before it reaches that stage. If you would like to do so, please email us at [email protected] from the email address linked to your account, providing details of your issue. Indeed Flex will promptly address your concerns. If we are unable to resolve your issue, you should then proceed with filing a complaint with your chosen supervisory authority.
Automated decision making
Indeed Flex employs automated decision-making as described in Section 5 of our Privacy Policy. This technology helps us enhance our services for jobseekers and employers. Examples include matching jobseekers with suitable job listings, recommending relevant positions, and moderating our systems to ensure quality.
Further data requests
In the event that you choose to request additional copies of your data, Indeed Flex may charge you a reasonable fee based on administrative costs where permitted by applicable law.