Welcome 

Our core mission is to help people get jobs, and help employers find great candidates. Since each of our Affiliates and Brands (as detailed in our HR Tech Privacy Center) shares this core mission, we developed a Privacy Center as a way of educating our users about our affiliates, and how we share data with them to provide the strongest product and service offerings to our users. You can find out more about how we share data between affiliates on our Privacy Center FAQ.

Indeed values the trust our users and customers place in us when they give us access to their Personal Data. This Privacy Policy describes how we work to maintain that trust and protect that information.

We update our Privacy Policy periodically to ensure that our Privacy Policy continues to clearly explain how we collect and use personal and non-personal data. 

Here’s a summary of key updates:

• We have added more detail about the information we collect, how we use Personal Data, and the legal bases we rely upon to use Personal Data.
• We have updated our Region-Specific information section to include more information regarding U.S. privacy laws, the Texas Data Privacy Security Act (TDPSA), California Privacy Rights Act (together with the California Consumer Privacy Act, “CCPA”), Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Iowa Consumer Data Protection Act, Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Privacy Act, New Jersey Data Protection Act, Oregon Consumer Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act.
• We have updated our Region-Specific information section to include India’s  Digital Personal Data Protection Act, 2023 (NO. 22 OF 2023)
• In April 2025, due to changes in the group structure, as announced by Recruit Holdings Co. Ltd. on September 9, 2024 (details in the URL) we have added more detail about the Sites covered by our Privacy Policy and amended our Region-Specific information section for users located in Japan and users who apply for jobs at companies located in Japan (hereinafter referred to as “Japan users”) to include a linked Japan Annex.

We encourage you to review the “Last Updated” legend below to determine when it was last amended. Any changes to the Privacy Policy become effective on the “Last Updated” date indicated below. 

If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means as required by law. If you wish to object to any new notified processing, you can contact us at  [email protected]. 

Indeed reserves the right to amend this Privacy Policy at any time.

Indeed’s Privacy Policy

Last updated: April 8, 2025

This Privacy Policy describes, in a comprehensive manner, how Indeed uses your data. For more information on Indeed’s approach to GDPR, CCPA, and global privacy generally, please visit Privacy Center FAQ.

Introduction

Our Privacy Policy details how we collect, use, and disclose the Personal and Non-Personal Data we collect from and about you when you access or use our online and/or mobile websites, applications, services, and software, interactions with us on the phone or in person, or, where permitted by applicable law and in line with this Privacy Policy, that we obtain from publicly available sources or third-party sources.

Our Sites (the “Sites”) covered by this Privacy Policy include the affiliated online and/or mobile websites, applications, services, and software of:

• Indeed
• HRTechPrivacy.com
• Resume.com
• Workopolis
• SimplyHired
• IndeedHire

For Japan users  (including users who apply to jobs posted by employers in Japan):

• Rikunabi (2027 and after)
• Rikunabi Next
• Townwork
• Sugojika
• Torabayu
• Hataraiku
• FromAnavi
• Logistics and Driver Job Search
• Rikunabi HAKEN
• Resume Camera
• Resume
• Resume -Resume writing apps by Townwork-
• Riksak
• AirWORK Hiring Management
• JobOp Hiring Management
• Rikunabi NEXT Journal
• Career Assistant

Who is Responsible for Your Information

This section explains when Indeed is a controller or a processor of your Personal Information, and which entity is responsible for your Personal Data. 

For Job Seekers:

• For certain processing, such as when the employer sets questions like screener questions, Indeed can be a processor of your application materials submitted through Indeed Apply and of your interview information when you participate in an interview hosted on Indeed. These data are controlled by the Employer to whom you are applying.
• Indeed is a controller of all other information that you provide in the course of your use of our Sites.

For Employers:

• For certain processing, Indeed can be  a processor of Job Seeker applications submitted through Indeed Apply, and of data that you provide to Indeed via Candidate Import. When you sign up for our Candidate Import service, you will be required to agree to a DPA with Indeed outlining the terms of our relationship.
• Indeed is a controller of all other information that you provide in the course of your use of our Sites.

The Indeed controlling entity responsible for your information will depend on your location.  It is important to note that the contracting entity indicated in our Indeed General Terms of Service may differ from the entity listed as a controller in this Privacy Policy. Please note that Indeed and its affiliates are directly or indirectly owned by a publicly traded Japanese parent company, Recruit Holdings Co. Ltd..

For users in the US, the controlling entity is Indeed Inc.

For Japan users (including users who apply to jobs posted by employers in Japan) , the controlling entity is Indeed Japan K.K.

For all other users, including users in the EEA, UK, and Switzerland, the controlling entity is Indeed Ireland Operations Limited.

Important Definitions

The Scope of Indeed’s Privacy Policy

This Privacy Policy covers data that we collect through the Sites, directly from data subjects, or that we obtain from third parties. In cases where you follow a link to a third-party website, you are no longer covered by our Privacy Policy, and any data collection or processing activity that takes place on that website will be governed by that website’s own privacy policy. We only collect data on the Sites that display a direct link to this Privacy Policy.

In accordance with our Terms, the Site is generally only for use by people aged 16 or over. However, some jurisdictions have different age restrictions, as outlined below. 

• Japan:  For Japan users, the Site is only for use by those who meet the permitted minimum age under Japanese law for Indeed to lawfully provide you with use of the Site.
• EEA, Switzerland, UK, Turkey, and Ukraine:  As of 1 February 2024, access to the Site in the EEA, as well as Switzerland, UK, Turkey, and Ukraine, is restricted to individuals who are 18 years of age or older.  

In addition to the main Privacy Policy, the Japan Annex applies to Japan users (including users who apply to jobs posted by employers in Japan). Please also see the Japan Annex here. If there is a discrepancy between the Privacy Policy and the Japan Annex, the Japan Annex takes precedence for Japan users.

In all jurisdictions, if you are under the age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian, or responsible adult even if your age is above the Indeed permitted use age for that jurisdiction. 

We adopt a range of measures to try to ensure that no information is knowingly solicited from individuals who do not meet the minimum age or any other applicable age requirements.

If we learn that an individual who does not meet the minimum age requirement has used the Site or provided personal information through the Site, we will restrict access to, or close their account, and remove that information from our systems.

Applicants to internal jobs at Indeed should reference the Recruitment Privacy Policy.

Current and former employees of Indeed should reach out to their Human Resources partner to reference the Global Employee Privacy Notice.

Data collection and use

Indeed uses different types of information in order to provide our Sites’ services, products, and features to you.  The Personal Data we collect and process may vary, depending on how you use our Sites.

If Personal Data is required, to provide particular Indeed services or features to you, it will be indicated at the time of collection. If Personal Data is required and you choose not to provide it, then the particular feature or service may not be available to you.

Information that Indeed collects

In accordance with applicable data protection laws in the EEA, controllers must have a legal basis to process information. This means we rely on different legal bases to process your information, depending on the purpose of processing outlined in this Privacy Policy. 

Full details of the types of personal data we collect from you, the purpose of processing it, our processing operations, and details of the legal bases we rely upon for GDPR are detailed below. 

Retention of Your Information

Where Indeed acts as a controller of your Personal Data, we retain such data until it is no longer necessary to fulfill the purpose it is being used for, as required by applicable laws,  or until you ask us to delete it. For Japan users, personal data will be stored and used to the extent and for the period necessary to comply with the law.

Information on how long we retain your information, for each purpose, is set out in the following section. In determining these appropriate retention periods, we consider the purposes for which we process Personal Data and whether we can achieve those purposes through other means. We also consider the extent, nature, and sensitivity of Personal Data and our legal obligations with respect to data. Where possible and relying on our legitimate interest in improving our Sites, Indeed anonymizes or aggregates Personal Data, so that it can no longer be associated with or identify a user, in which case Indeed can further process the information. For example, we may use anonymized job seeker data, such as your profile data to test the accuracy of our products and services. Another way we may use anonymized data is to make sure our technology is helping all people get jobs in a way that is fair.

Where Indeed acts as Processor of your Personal Data, we store such data until instructed to delete it by the Controller.

Personal Data we collect from all users:

Information we collect about Job Seekers:

Personal Data we collect from Employers:

Personal Data we collect from non-users of our Sites:

Any Personal Data that Indeed obtains from other third-party sources will be processed by Indeed in accordance with this Privacy Policy and all applicable laws.

Additional Purposes and Disclosures of Information

• Profile data 

By creating a searchable profile through the Site including when you upload a file resume on the Site, you are requesting and authorizing Indeed to make available your profile data to third parties, in accordance with our Terms. When you create a profile on Indeed, it is set to searchable by default. This means that profile data (searchable) including your resume data, except as otherwise indicated on the Site, may be available to third parties, such as Employers. 

Please note Employers and Employer representatives who access your profile data while it is set to searchable visibility, or to whom you apply with your not searchable profile, may choose to share your profile with additional parties. Indeed is not responsible for such sharing. Similarly, when you share your searchable profile directly with a personalized link, we cannot control who sees your profile when you share that link. 

You may change your profile privacy settings at any time. If you do not want Indeed to make your profile data (searchable) available to third parties without your direction or if you do not want Employers to contact you, you can set your profile to not searchable. If you would like to learn more about your profile, including the differences between searchable and not searchable private profile and how to change your profile privacy settings please see our FAQ.

Please note that as we continue to improve the Site, you may see phrases like ‘Employers can find you’ and ‘Employers can’t find you’. These phrases are to enhance user understanding and are synonymous with the terms ‘Searchable’ and ‘Not Searchable’ respectively. 

• Employer Accounts

We offer users the ability to link Employer accounts together. Linked users can be assigned specific roles, which provide varying levels of access to the candidate Personal Data contained in the parent account. If you are an Employer and you invite other Indeed users to link their accounts to yours, you agree that such linked users may have access to any and all information in your account. Types of candidate Personal Data include resume contacts, application materials and statuses, communications with applicants, any action taken by you or another user linked to the account, when you took that action, and billing information within the account. When an Employer account is delinked, either by your own action or an administrator’s action, you will lose access to all candidate Personal Data in the linked account.

• Resume Review Services

In certain markets, we may also offer additional resume review services to help Job Seekers build and improve their resumes. For example, this can include helping you understand how your resume may be parsed by applicant tracking system software, feedback on ways to build a more effective resume, or a personalized resume review video. In providing these services, Indeed may give you feedback, including questions and comments on the contents of your resume, about Your Resume or other materials you submit through the services. We provide this feedback directly to you, and may give you the ability to access it within your account. It is not made available to Employers.

• Automated Processing of Your Personal Data

We perform automated processing of Personal Data to evaluate specific aspects relating to a user and to analyze and predict a user’s preferences and interests. Where we perform this processing, we do so either on the basis of user consent, legitimate interests, or performance of a contract, whereby such processing is necessary for us to provide our services to Job Seekers and Employers. For example, such processing allows us to match Job Seekers with Employers effectively, to provide Job Seekers with Job Alerts, recommended jobs, and invitations to take action on jobs that the Job Seeker is likely to be more interested in, to send particular Job Seeker applications to an Employer, to display search results, to send application status notifications on behalf of Employers, or to perform certain spam and fraud detection activities to protect our users. Such processing is subject to the safeguards detailed in this Privacy Policy to protect the privacy of our users. You may contact privacy-dept @ indeed.com (remove spaces) to exercise your rights or contest any decision generated by said automated processing.

• How we use Artificial Intelligence or “AI” 

Indeed’s mission is to help people get jobs. In support of these goals, we use personal data to develop, train, build and use statistical models, including artificial intelligence (“AI”), which allows Job Seekers and Employers to quickly and easily find one another and determine if they are a good match.

We use your personal data, including profile information and activity data to provide candidate highlights (a summary of your information), personalized outreach messages, job descriptions and to offer job-based matched candidates. These features help connect Job Seekers and Employers over potential employment opportunities. We may leverage our partnerships with vendors acting on our behalf for this processing. 

In some jurisdictions, Indeed may enable chatbots and other interactive experiences that allow you to take certain actions on the Site, such as applying to a job, sourcing and screening candidates, scheduling and participating in an interview, optimizing job listings or otherwise interacting with the Site, Employers, or Job Listings on our Site. The information you share in a chat with a chatbot is used to provide more personalized responses or relevant information.

We will indicate when a chatbot is using artificial intelligence. This is new and continuously evolving technology that may sometimes give inaccurate or inappropriate information that does not represent Indeed or the Employer’s views. You should always review the output of AI-generated content. You can find more details on Indeed’s AI Principles and Responsible AI at Indeed within Indeed’s ESG hub. We’ll continue to build on these efforts and continuously integrate additional privacy safeguards as we improve our use of AI.

• Site activity recording: what we do with the data

We collect, record, process, analyze, and store any and all activities you take on the Site and on the affiliated sites, and any and all interactions and communications you have with, on, or through the Site and affiliated sites. We may also use third parties to collect and process this data on Indeed’s behalf, in connection with our operations to improve the Sites, protect our users, and optimize our services as described further in this policy. This activity data includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site and affiliated sites, the timing of each activity, and time spent on each activity. We collect this data from everyone using the Site and affiliated sites, including users of private browsing mode, “incognito mode,” or similar modes. We use vendors as an extension of the Site and affiliated sites to collect, record, process, analyze, and store this data. 

We process your activity on the Site and affiliated sites to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs. 

Because it’s critical to how our sites operate, if you do not want your actions to be collected, recorded, processed, analyzed, or shared in this way, you may need to cease using our sites.

• Research/UX Data

We collect personal data for research purposes to improve our products and services, understand user behavior and enhance user experience. Types of data collected varies with the specific study being performed but may include:

• First name
• Last name
• Gender
• Age
• Email address
• Phone number
• Home address
• IP address
• Account ID’s

Our legal basis for this data being collected:

Performance of a Contract 

When Indeed performs these research studies, they are performed under NDA and the data collected is subject to the agreement with Indeed.

Where research studies are performed by a third party on behalf of Indeed, the data is subject to the agreement with those third parties. In most cases, only aggregated results are shared and any personal data collected is not shared with Indeed. 

Personal data collected for research purposes will be retained only for as long as necessary to fulfill the objectives of the given study and comply with our legal obligations. Once the objective of the research is complete, personal data will be anonymized or securely deleted.

• Gmail Integration for My Jobs Status Updates

We offer users the ability to link their Gmail accounts to automatically update your job application statuses on their Indeed My Jobs page. This feature allows you to see updates such as whether your application has progressed to the interview stage or if you were accepted or declined for the position.

By opting into this feature, you agree that Indeed will have access to your emails to scan for relevant job application information. This includes details like job title, employer, and application status, whether the applications were submitted through Indeed or other platforms. The extracted data will be processed and stored to help improve the accuracy of job status updates and enhance the overall user experience on Indeed.

You can remove Indeed’s access to your email at any time. To do so, visit your Goggle account settings or use the link at the bottom of your My Jobs page on Indeed.

Who we share your data with 

Transfers of Information to Our Affiliates

Indeed shares information with its Affiliates for the reasons outlined below. The services provided to you and the functionality of the Sites could not be provided without such transfers. If you do not wish your information to be transferred in this way you should not use the Sites. 

Transfers of Information to Employers 

Indeed sends Job Seeker Personal Data to Employers, including, on the instruction of Job Seekers and Employers. Such transfers are performed in the course of the job search, application, and interview process. Job Seeker Personal Data transferred to Employers in this way is processed in accordance with Indeed’s Terms and those of the relevant Employer. This transfer may include sending your application and/or additional candidate information, such as your contact details, to other platforms that process Job Seeker Personal Data for the Employer, such as the Employer’s preferred Applicant Tracking System (ATS) or scheduling platform.

Employers agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing, and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules. 

Indeed employer accounts associated with an employer’s domain may be shared with other members of your organization to facilitate the allocation of new joining members to the corresponding employer account. If you use Indeed with a company email address but you do not use the Services in connection with your organization (for example searching and applying for jobs yourself), and you do not wish for this information to be shared with your organization, you should transfer your account to a personal email address. You might be able to update the email address on your account from the account settings page, depending on your sign-in method. Please note that if your employer uses SSO functionality on Indeed, you may be unable to update the email address associated with your Indeed account.  For more information, please contact your employer’s IT/HR administrator. 

In certain jurisdictions, we host jobs made available by other job boards. When a job seeker applies to job posts posted by job boards that have integrated Indeed Apply, if such job seeker agrees to the terms of service and the privacy policy of the job boards before submitting the application, the job seeker’s personal data may be transferred not just to employers but also to the job boards.

Transfers of Information to Job Seekers

Indeed sends certain Employer-related information to Job Seekers. This includes publishing Job Ads, Company Pages, and salary information on the Sites and publishing Job Listings on third-party websites. Indeed may also make available certain Employer-related information to Job Seekers, such as information about an Employer’s activity and responsiveness on the Sites. This can include the Employer representative’s name, the Employer’s city/state location, whether the Employer has taken or has chosen not to take an action with regard to the Job Seeker’s resume or application such as opening, viewing, responding to or making a decision in regard to it, whether the Employer has engaged with other Job Seekers or viewed other Job Seekers’ resumes, and whether the Employer has taken an action in regard to a Job Listing such as pausing or closing it. We do this in order to help Job Seekers evaluate employment opportunities. As an Employer, when you use the Sites (for example by posting a Job Listing or contacting a Job Seeker through the Indeed Resume Program) you agree that Indeed may provide this information to Job Seekers.

Transfers of Information to Service Providers and other third parties

We use third parties to perform services in connection with our operations, to improve the Sites and our services, products, and features, to protect our users and better understand their needs, and to optimize our services and our users’ experiences. By using our Sites, you acknowledge Indeed’s use of such third-parties, including, but not limited to, for the purpose of collecting, processing, analyzing, and recording your activity on, interaction with, and communications with, or through our Sites. This includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site, the timing of each activity, and time spent on each activity. Our third parties collect this data from everyone using the Site, including users of private browsing mode, “incognito mode,” or similar modes.

We process your activity on the Site directly or through third parties to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs. 

All transfers of information to service providers are covered by appropriate data agreements and, in the case of cross-border data transfers, legal mechanisms for doing so. We transfer data to service providers for the following reasons:

You may contact privacy-dept @ indeed.com (remove spaces) to avail of an up-to-date list of third-party service providers.

Indeed will not sell or rent data collected from the Indeed Interview Updates or Recruiter Invitations short code programs to third parties for marketing purposes.

Transfer of information to partners

In certain markets, Indeed works with partners who are involved in helping Job Seekers find opportunities. These partnerships introduce Job Seekers to Indeed and our services. These types of partnerships help Indeed understand the needs of Job Seekers in diverse audiences and how we can improve our services for diverse audiences. In some instances, Indeed shares limited information back to our partners about Job Seekers. For example,  confirmation that a Job Seeker has created an Indeed account or used one of our Sites successfully (for example, by applying to a certain number of jobs or utilizing our career guides). We strive to help all Job Seekers find jobs but we are primarily a website, so these partnerships help us reach audiences that may not come to Indeed through regular internet use. These partners may advertise their career services in partnership with Indeed. For the avoidance of doubt, where partners are co-branded on the site, each entity is a separate controller of your Personal Data. 

Transfers of Publicly Available Information

When users post content on the Sites in a manner that is intended to make that content searchable by individuals, Indeed reserves the right to aggregate and share that information with third parties. For example, if an Employer posts a job on the Sites, Indeed may share that Job Listing or information contained within that Job Listing with third parties, at Indeed’s discretion and subject to agreement with such third parties. Indeed also reserves the right to share information aggregated from public sources in this capacity.

Transfers of information from service providers

Indeed may collect and use information about users obtained from third-party platforms such as social networking sites for the following purposes:

• To classify and quantitatively understand the number of responses and spread of marketing campaign measures such as TV commercials;
• To monitor the reputation of Indeed’s services to understand what is appreciated and what is not, and use this information in communication plans;
• For early detection of improvements to the service, monitoring of user feedback, and planning of countermeasures;
• To provide support for users who do not know how to use Indeed’s services;
• To find product defects (e.g., “When I try to open the application, it displays a 501 error and I can’t use it” or “I can’t apply for a job”) and escalate the issue to the development team

Links to Third-Party Sites

The Sites may make available links to other third-party websites. When you click on such links, you may leave our Sites. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites. The Sites may also make available Company Pages, which may contain information provided by third-party Employers.

Indeed is not responsible for the privacy practices of third parties. Please consult their individual privacy policies to learn more.

Your personal data rights

These rights are offered to all Indeed users globally when Indeed is the controller and are subject to applicable laws. If permitted by the law, a third-party is able to make a request on your behalf. For region specific information, please refer to the “Region Specific Information” section.

We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.  ​​

If you have any queries or complaints about how we process your Personal Data, we encourage you to contact us.

The Right of Access to and Portability of Your Personal Data

You may make a formal request to access (also referred to as the “right to know”) your Personal Data by filling out this Personal Data Request Form or by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account. You are able to access much of your Personal Data by viewing it directly in your account. 

You have the right to request that we provide the Personal Data we collect, use, and disclose about you. We will provide your Personal Data to you in a portable format. This enables you to take your data from us in an electronically usable format and to transfer your data to another party in an electronically usable format. If you have interacted with a Site using more than one email address, please submit a separate request for each email address so that we may provide this personal data as well.

The Right to Rectify/Correct Inaccuracies in Your Personal Data

You have the right to rectify, update or correct inaccuracies in your Personal Data. You can modify much of your Personal Data by editing your account profile information directly. 

You may also make a formal request to have Indeed rectify any inaccurate, incomplete, or outdated Personal Data on your behalf by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.

The Right to Delete Your Personal Data

You have the right to request that we delete your Personal Data, also known as the “right to erasure”. You are able to delete much of your Personal Data by removing it from your account directly. If you wish to exercise your right to erasure and close your account, please submit a Personal Data Request Form. You may also request that we delete your Personal Data by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account. 

By making a Personal Data deletion request, we will close and delete your account and remove access to your profile on Indeed. 

Deletion of your Personal Data may have additional effects on your account, as explained in our Privacy FAQ. For example, if you have used Indeed Apply or Easy Apply to apply to a job listed on our Site or an affiliate site, you may not receive certain communications associated with your application from us or from other users of our Site or affiliated sites. Deletion of your Personal Data does not affect messages we process on behalf of others in connection with their use of our site, and they may continue to have access to all messages sent to or received from you.

By making a Personal Data deletion request, you acknowledge that you will be removed from consideration for all active sweepstakes, contests, prize draws, and other promotions.

Where Indeed uses a third-party vendor to process Personal Data controlled by Indeed, we will pass on your request to these vendors and make reasonable requests to inform other controllers of your Personal Data of your request. 

Please note that a deletion request only affects your Personal Data. If you submit a deletion request against your Employer account, we will only delete your Personal Data, and any non-Personal Data such as information about your company will not be deleted. 

The Right to Object to, Opt Out of or Restrict the Processing of Your Personal Data

You have the right to object to, opt out of and to request the restriction of certain types of processing of your Personal Data.

Where we rely on legitimate interests as a legal basis to process your Personal Data, you can object to this processing and request that we no longer process your Personal Data in this way, unless we have compelling legitimate grounds which override your rights. 

You also have the right to object or opt out of your personal data being sent to a third party [excluding vendors who act as our service provider] / controller by emailing privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.
 

The Right to Object to/challenge Automated Decision Making and Profiling

Where applicable and required by law, you also have the right to object or ‘challenge’ (meaning a person will review the decision) any automated decision-making including  profiling, which produces a legal effect or similarly significant effects. ¹

If you wish to make a formal request to object to, challenge or restrict the processing of your Personal Data, please email privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account. 

_{¹ As of the latest publishing of this Policy, there are no services on Indeed where Indeed as a data controller conducts automated processing that has a legal or similarly significant effect.}

Opt out of Indeed Communications  

If you wish to opt out of a particular marketing email, you may do so by clicking “unsubscribe” (or an equivalent action) within the email. Please note that this will only opt you out of that particular type of marketing message. To update your marketing preferences, go to your account dashboard, go to ‘settings’, then go to the ‘communication tab’.

In addition, you may opt out of all marketing messages by sending an email to privacy-dept @ indeed.com (remove spaces when sending email). We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.

Finally, please note that we may still send other non-marketing messages to you, such as administrative messages. 

If you wish to adjust all of your Job Alerts, you can click on “Edit this job alert” (or an equivalent action) to adjust your subscriptions. You can also access and adjust your marketing subscriptions (for Job Alerts, recommended jobs, and other notifications) from your account dashboard (where applicable), or contact us to do so.

Opt out of Conversion Tracking 

As explained in our Privacy FAQ, we perform conversion tracking to improve our understanding of your application journey by checking whether you applied for a job off Indeed that you located on Indeed. If you would like to opt out of this tracking, please visit our web beacon opt out page.

Withdrawing Consent

Where we rely on your consent as a lawful basis to process your Personal Data, you have the right to withdraw your consent at any time. Instructions on how to withdraw consent will be explained to you at the time that you are asked to provide your consent, for example when you provide any demographic data

If you have consented to provide location information via a mobile app, you may turn off your location services on your device at any time. You can see how to modify your mobile device location settings preferences here. You may also contact privacy-dept @ indeed.com (remove spaces) to inform us that you are withdrawing your consent. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful.

Limitations

These rights may be subject to certain limitations, as provided for by applicable laws in relevant markets. Requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Indeed and only imposed to the extent permitted by applicable law.

 Please also note that deleting your Personal Data held by Indeed does not affect messages we process on behalf of others in connection with their use of Indeed Messaging and the Relay Service and they may continue to have access to all messages sent to or received from you.

If you are located in Japan or applying to jobs posted by employers in Japan and you would like to exercise the personal data rights such as access and deletion for the personal data that Indeed obtained with respect to your use of, or job application through, other job boards (e.g., Townwork, Rikunabi Next), please submit a request to such job boards. Please also note if you submit a deletion request to any other job board, personal data that each of Indeed and such other job boards holds regarding your job application through the job board (including but not limited to the application data) will be deleted.

Region-specific information

Indeed is a global organization with users in multiple locations around the world. This section provides additional information or rights you may be entitled to under your local laws.

Your U.S. Privacy Rights

Some U.S. states have privacy laws providing privacy rights to their residents. These laws include the; Texas Data Privacy Security Act (TDPSA), California Consumer Privacy Act (CCPA), Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Iowa Consumer Data Protection Act, Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Privacy Act, New Jersey Data Protection Act, Oregon Consumer Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act. However, these rights are available to all Indeed users located in the U.S.

We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.  ​​

The Right to Access and Portability

You have a right to know what personal data Indeed has about you and how it is processed. This includes how data is “sold” or shared for targeted advertising purposes . To submit a request to access your personal data, please fill out the Data Request Form or call our designated toll-free telephone number at 800-616-6535.

You have a right to obtain a copy of your personal data in a portable format. To submit a request to obtain a copy, please fill out the Data Request Form or call our designated toll-free telephone number at 800-616-6535.

The Right to Correct Inaccuracies

You have the right to correct any inaccuracies in your personal data. To submit a request, please email privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account or call our designated toll-free telephone number at 800-616-6535

The Right to Delete

You have the right to delete your personal data. To submit a request to delete your data and close your account, please fill out the Data Request Form or call our designated toll-free telephone number at 800-616-6535.  You are also able to delete much of your Personal Data by removing it from your account directly. By making a Personal Data deletion request, we will close and delete your account and remove access to your profile on Indeed. 

The Right to Opt Out of the Processing for Purposes of Sale and Targeted Advertising/“Share”

You have the right to opt out of the processing of your personal data for purposes of the sale of your personal data. Your personal data is “sold” when provided to a third party for monetary or other valuable consideration. Valuable consideration is a broad term and may cover Indeed sharing data with our Indeed affiliates. To learn more, please visit our US Rights Page. To opt out, please visit here or call our designated toll-free telephone number at 800-616-6535. 

You have the right to opt out of the processing of your personal data for purposes of targeted advertising (also known as share under CCPA). Indeed uses targeted advertising to more effectively optimize our advertising and to show our users job ads that are more relevant to them. This sharing may also be used by that third party to optimize other advertising to you. To learn more, please visit our US Rights Page. To opt out, please visit here or call our designated toll-free telephone number at 800-616-6535. 

You may also exercise these opt out rights by broadcasting the Global Privacy Control (GPC) on the browsers and/or browser extensions that support such a signal. If you have the GPC signal turned on, you should see a pop up banner at the bottom of the browser page directing you to our Privacy Rights page to manually adjust your settings associated with your account. This is required to connect the browser identifier with your Indeed account. If you do not have an Indeed account or if you are not logged into your Indeed account at the time you click on the banner, your request to opt out of sale/sharing will be linked to the email address you manually enter into the form at the time of the request.

In accordance with our Terms, the Site is only for use by people aged 16 or over. Indeed has no actual knowledge that it sells or shares the personal information of consumers under 16 years old. For more information on the categories of personal data we collect and use for these purposes, please see here. 

The Right to Opt Out of Profiling in Furtherance of a Legal or Similarly Significant Effect

You have the right to opt out of the processing of personal data for purposes of profiling in furtherance of a decision that produces a legal or similarly significant effect.To opt out, please send an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account or call our designated toll-free telephone number at 800-616-6535.

The right to Limit the Use of Your Sensitive Personal Data

Some states require Indeed to obtain consent prior to the collection of sensitive personal information. All sensitive data collected by Indeed is with your consent, or as permitted or required under applicable laws. This includes Indeed’s collection of some demographic data as part of our commitment to inclusivity and fairness in the hiring process. For more information on specific demographic data we collect, please visit the US Rights Page.You can update or remove your demographic data at any time by clicking here or selecting My Demographics from the global navigation drop-down. You can also call our designated toll-free telephone number at 800-616-6535.

 Some states provide users the right to limit the use and disclosure of sensitive personal information beyond what is necessary to perform the services as reasonably expected by users and those other activities allowed under its regulations. This includes Indeed’s collection and use or precise geolocation, such as phone GPS from the Indeed app, that is not necessary to use Indeed’s products. For instructions on how to limit the sharing on your computer or other device, please visit the US Rights Page.

The Right to Non-discrimination

You have a right to not be discriminated against for exercising any of your rights.

The Right to an Authorized Agent

You have the right to designate another person to make a request on your behalf. We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.  ​​ 

For further clarity and informational purposes alone, this chart reflects which states require which of the rights above.

1. California Consumer Privacy Act
2. Colorado Privacy Act
3. Connecticut Data Privacy Act
4. Delaware Personal Data Privacy Act
5. Iowa Consumer Data Protection Act
6. Montana Consumer Data Privacy Act
7. Oregon Consumer Privacy Act
8. Texas Data Pri­va­cy And Secu­ri­ty Act
9. Nebraska Data Privacy Act
10. New Hampshire Privacy Act
11. New Jersey Data Protection Act
12. Utah Consumer Privacy Act
13. Virginia Consumer Data Protection Act

If you have been denied a request to exercise your rights as described in this section, you may appeal Indeed’s decision by contacting privacy-dept @ indeed.com (remove spaces when sending email). If your appeal is declined, you may submit a complaint with your state’s Attorney General. 

Categories of Personal Data Shared with Third Parties

Indeed shares your personal data with third parties for a variety of reasons, including helping people find more relevant jobs, help employers find relevant candidates and optimizing advertising. These third parties include employers, affiliates and/or advertisers. For more information on Indeed’s third party sharing, please visit our US Rights Page.

Please see the table below for the categories of personal data shared for purposes of sale or targeted advertising (“share” as defined in CCPA), who we share those categories with and why.  

Indeed has no actual knowledge that it sells or shares the personal information of consumers under 16 years old. For more information on how personal data is used at Indeed, please refer to the “Data Collection and Use” section.

CCPA Requests Report 2023

*All requests not completed in full were due to an inability to confirm a user’s identity.

**As noted above, we do not use or disclose your sensitive data without your consent or as permitted or required under applicable laws. These metrics do not account for users’ ability to limit the sensitive data themselves.

Japanese Law Compliance

For Japan users, please see the  Japan Annex, in addition to this Privacy Policy. In accordance with the requirements of the APPI, the Japan Annex applies to the processing of your personal data by Indeed Japan. In the event of any inconsistency between the Privacy Policy (including this section) and the Japan Annex, the Japan Annex shall prevail.

Telecommunication Business Act

By utilizing Indeed Messaging or any Relay Service, you acknowledge that you are asking Indeed to send messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. Indeed may provide read receipts to the sender of a message through Indeed Messaging or a Relay Service indicating that the recipient has viewed the message. Indeed may also separately inform the sender and recipient of a message through Indeed Messaging or a Relay Service whether the sender or recipient recently has been active on the Site. 

By using Indeed Messaging or a Relay Service or otherwise providing user content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing Indeed Messaging or the Relay Service.

By using a Relay Service or otherwise providing user content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing the Relay Service. 

Also, please check website external transmission list and app external transmission list for information on external transmission regarding the following services.

• Rikunabi (2027 and after)
• Rikunabi NEXT
• Townwork
• Sugojika
• Torabayu
• Hataraiku
• From A Navi
• Logistics and Driver Job Search
• Rikunabi HAKEN
• Resume Camera
• Resume
• Resume – Resume writing apps by Townwork-
• Riksak
• AirWORK Hiring Management
• JobOp Hiring Management
• Rikunabi NEXT Journal
• Career Assistant

Sending You Reminders About Employer Appointments

When an Employer has scheduled an interview or event with you, seeks to contact you based on your public resume, or has responded to your application via Indeed’s Relay Service, you will enter your phone number on an Indeed consent form. By entering your phone number and consenting you are representing and confirming it is your number and you have the right to accept messages and phone calls at the number, which will be sent to you by a third-party service provider. To unsubscribe to text messages, reply to the text with STOP or contact the Help Center. To unsubscribe to phone calls you should follow the instructions provided to you during the phone call. Replying STOP in response to an Indeed SMS alert or unsubscribing during a phone call will unsubscribe you from all Indeed SMS and call alerts except those related to Text2Apply and Hiring Events. In order to unsubscribe from those products, you must respond STOP within the specific text flows of those products. 

Facilitating Telephone Relay Services between Job Seekers and Employers

Indeed offers Job Seekers and Employers the option to use a telephone Relay Services to facilitate contact for the purpose of submitting applications, conducting job interviews or other communication related to a Job Listing. This system uses masked or proxy telephone numbers to protect users, and is only available to users who select it on the Site. No recording of conversations is performed through this telephone relay system, although data relating to whether a call was answered and call duration is gathered, pursuant to the Terms.

Facilitating Text Messaging Relay Service between Job Seekers and Employers

Indeed offers Job Seekers and Employers the ability to utilize an autodialed text messaging Relay Service to facilitate contact for the purpose of submitting applications and for other communications related to Job Listings. To use this service, a Job Seeker must text an Employer’s preset keyword to a telephone number or short code that we make available on our Sites or in advertising materials (such as a sign or flyer at an Employer’s place of business). By texting the preset keyword to the telephone number or short code, you are consenting to receive text messages about the Employer’s Job Listings and as part of the application process, and acknowledge Indeed may use your Personal Data to submit your application to the Employer and otherwise in accordance with this Privacy Policy. To unsubscribe at any time from such services, reply STOP by text message to the telephone number or short code provided or contact the Help Center. Due to the unstructured conversational format of this service, we may not recognize other unsubscribe attempts.

Data collected about job seekers

Disposition Data is considered information about the status of your job application and the decision made by the employer, such as whether your application progressed to the interview stage or whether you were accepted or declined for the position. When you apply for a job on our platform or on certain third-party websites, Indeed may receive Disposition Data from the employer to which you applied. This Disposition Data is received by Indeed in connection with the provision of services to you, and we use this information to improve and enhance the Indeed Site and its functionality in order to better serve you.

India – The Digital Personal Data Protection Act, 2023 (NO. 22 OF 2023)

Indeed and its affiliates’ business operations are in compliance with the Digital Personal Data Protection Act as further detailed below:

• Data collection and use – For the types of personal data collected and details of the purposes for which Indeed Inc. collects and uses personal information, please refer to the “Data Collection and Use” section. 
• Contacting Indeed – On how to contact Indeed Inc. with any inquiries or complaints, please see our “Contacting Indeed” section.
• Who we share your data with – Regarding the type or identity of third parties to which Indeed Inc. discloses personal information and the purposes for which it does so, please see the “Who we share your data with” section. 
• Your personal data rights – Regarding the right of individuals to access their personal data and the choices and means Indeed Inc. offers individuals for limiting the use and disclosure of their personal data, please see our “Your personal data rights” section.  
• Grievance Redressal Mechanism
  • Indeed takes your data protection questions and concerns seriously, and we are committed to resolving complaints about our collection or use of your data. If you believe your data protection rights have been infringed, we encourage you to contact us by sending an email to privacy-dept @ indeed.com (remove spaces when sending email).
  • Individuals with inquiries or complaints regarding this Privacy Policy should first contact Indeed by postal mail or e-mail (see contact details above). 
  • When a privacy question or access request is received, we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. If you are unsatisfied with the reply received, you may refer your complaint to the relevant Supervisory Authority. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Europe: Cross-border data transfers outside the EEA, UK and Switzerland

Where appropriate, Indeed Ireland’s transfers of Personal Data of individuals in the EEA, the United Kingdom, and Switzerland to jurisdictions outside the EEA, United Kingdom, and Switzerland are performed using lawful transfer mechanisms pursuant to GDPR. For example, transfers are typically based on the European Commission’s standard contractual clauses. These agreements also incorporate the protections and requirements provided for under Chapter V (and Article 28, where appropriate) of the GDPR. 

EU-U.S. DPF, Swiss-U.S. DPF and the UK Extension to the EU-U.S. Data Privacy Framework 

Indeed Inc. complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Indeed Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.  Indeed Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

The Data Privacy Framework Principles are: 

• Notice
• Choice
• Accountability for onward transfer
• Security
• Data integrity, and purpose limitation
• Access
• Recourse, enforcement, and liability

Below is also a list of the Indeed U.S. entities or U.S. subsidiaries that adheres to the EU-U.S. DPF, Swiss-U.S DPF and the UK Extension to the EU-U.S. DPF Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF:  :
 

• Indeed Inc., 
• HR Tech Investments LLC, 
• Indeed Hire, Inc., 
• RGF OHR USA, Inc., 
• SH, Inc., 
• Resume.com Inc., 
• Prehire, Inc., 
• JS Media Inc., and
• Indeed Financial Services, Inc.

Indeed Inc’s business operations are aligned with the DPF Principles as further detailed below:

• Data collection and use – For the types of personal data collected and details of the purposes for which Indeed Inc. collects and uses personal information, please refer to the “Data Collection and Use” section. 
• Contacting Indeed Inc.- On how to contact Indeed Inc. with any inquiries or complaints, please see our “Contacting Indeed” section.
• Who we share your data with – Regarding the type or identity of third parties to which Indeed Inc. discloses personal information and the purposes for which it does so, please see the “Who we share your data with” section. 
• Your personal data rights – Regarding the right of individuals to access their personal data and the choices and means Indeed Inc. offers individuals for limiting the use and disclosure of their personal data, please see our “Your personal data rights” section.  
• Complaints and Disputes:
  • In compliance with the EU-U.S. DPF, Swiss-U.S. DPF, and the UK Extension to the EU-U.S. Data Privacy Framework Principles, Indeed Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Indeed Inc.
  • Indeed. Inc has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you. If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2  
  • In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Indeed Inc. commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
  • For more information, please see the “Complaints and Disputes” section. 
• Indeed Inc. is subject to the investigatory and enforcement powers of the FTC.
• Indeed Inc. shall, where required, disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. For more information, please see our Transparency Report.
• Regarding Indeed Inc’s liability in cases of onward transfers to third parties, a DPF participating organisation has responsibility for the processing of Personal Data it receives under the DPF and subsequently transfers to a third party acting as an agent on its behalf. Indeed Inc. shall remain liable under the Principles if its agent processes such personal data in a manner inconsistent with the principles unless Indeed Inc. proves that it is not responsible for the event giving rise to the damage.

Security

Indeed uses reasonable security measures to help protect your personal data. Indeed intends to make your experience as secure as possible by protecting personal data covered by this policy against loss, misuse, alteration, or unauthorized access. We perform regular vulnerability assessments of our systems and network to help protect your personal data. However, no method of transmission or method of electronic storage of information via the Internet can be 100% secure. Where the security of your information is beyond our control, we cannot guarantee the privacy of such information.

Please see our Security Page for more information about how Indeed protects your information.

Cookies and Tracking technologies

When you visit the Sites, download or install an Indeed App, and in some of our advertisements on third party websites we use cookies, web beacons, and other similar technologies, for measurement services, better targeting advertisements, and for marketing purposes. Please scroll to (or click) our Cookie Policy for further detailed information regarding our use of cookies including how to reject unnecessary cookies on Indeed and how to control the use of cookies via your browser settings.

Logging from third-party websites

If you do not already have an Indeed account but log in to Indeed using a third party such as Microsoft,  Google, or Apple, this creates an Indeed account using the same email address used in your Microsoft, Google, or Apple account. If you agree to provide this information to Indeed, Microsoft, Google, or Apple will authenticate you and redirect you to Indeed. Please note, when you log in to Indeed using your Microsoft, Google, or Apple account, Microsoft, Google, or Apple will use cookies in order to authenticate you as a Microsoft, Google, or Apple user.

By accessing Indeed through your Microsoft, Google, or Apple account, you understand that Microsoft, Google, or Apple will share certain Personal Data for the purposes of authentication to permit you to access our Sites in a secure manner. If you no longer wish to share data with Indeed from your Microsoft, Google, or Apple account, you will need to adjust your Microsoft, Google, or Apple account settings. Information passed from Microsoft, Google, or Apple to Indeed will be considered Indeed account information for purposes of your use of Indeed.

You have the ability to disable the connection between your Microsoft, Google, or Apple account and your Indeed account at any time by accessing your privacy settings on your Microsoft, Google or Apple account. Microsoft, Google, or Apple may also ask for your permission to share certain other details with Indeed, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with Indeed. This information will be used to provide services to you, including populating your Indeed Profile on Indeed. The shared information will remain associated with your Indeed Profile until you modify or delete it.

Do Not Track Requests 

We do not respond to the browser “Do Not Track” (DNT) signal if enabled by the user in their web browser. When we set or read cookies on non-affiliated sites that have integrated our job search and display features, we do so, for example, to provide a personalized job search experience to users on those sites. We do not share any information about your use of our Sites with those third parties. When third parties that we have integrated into the Sites (as described in our Cookie Policy) set or read their own third-party cookies, they may or may not respond to the DNT signal.

Conversion Tracking 

Indeed may provide an Employer with code for a Conversion Tracker to place on its website that pings the Job Seeker web beacon and tracks whenever a Job Seeker has applied to a job on that Employer’s website. The Conversion Tracker is simply a counter that notifies Indeed that a Job Seeker has applied, and also has the ability to count applications across devices if a Job Seeker is logged in to the Employer’s website. If you would like to remove yourself from Indeed’s Job Seeker web beacon, you must use our web beacon opt out.

Acquisitions and other reorganizations

Information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any change of ownership or control in Indeed’s business (whether by merger, acquisition, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy until you are otherwise notified. Equally, information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by Indeed of such third parties.

Contacting Indeed

We welcome your data protection questions. For more information about how we handle your personal data, please contact us.

Contact Indeed Privacy by Email:

To reach us by e-mail, please contact: privacy-dept @ indeed.com (remove spaces when sending email)

Contact Indeed Privacy on the Web:

If you have any inquiries or complaints regarding the use of your personal data, you may reach us using this contact form.

Contacting Indeed Privacy by Postal Mail:

To reach us by mail at our main establishment postal address:

Privacy Department

Indeed Ireland Operations Limited

Dublin – Block B, Capital Dock

80 Sir John Rogerson’s Quay

Grand Canal Dock

Dublin 2, D02 HE36

Ireland

If you are located in the United States, please mail us at:

Privacy Department

Indeed, Inc.

Austin Indeed Tower (HQ)

200 West 6th Street, Floor 36

Austin, TX, 78701

United States of America

Contacting Indeed Privacy by Telephone:

California residents may call our designated toll-free telephone number at: +1 (800) 616-6535

All other Inquiries:

For questions about our affiliate brands or for all other inquiries, please refer to ‘Contacting Indeed’ in our Privacy Center.

Complaints and Disputes

Indeed takes your data protection questions and concerns seriously, and we are committed to resolving complaints about our collection or use of your data. If you believe your data protection rights have been infringed, we encourage you to contact our DPO by sending an email to privacy-dept @ indeed.com (remove spaces when sending email).

Individuals with inquiries or complaints regarding this Privacy Policy should first contact Indeed by postal mail or e-mail (see contact details above). If your concern is not satisfactorily addressed, please visit the BBB for more information and to file a complaint. This service is provided free of charge to you.

You may also have the right to complain to the appropriate data protection supervisory authority. In the EEA, Indeed’s main establishment is Indeed Ireland Operations Limited, regulated by the Irish Data Protection Commission.

With regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Indeed Inc. commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC).  

Cookie Policy

Last Updated: October 14, 2024

By using or accessing Indeed’s websites (“Site”), you agree to Indeed’s use of Cookies as outlined below. 

For the purposes of this Cookie Policy, “Indeed”, “we”, or “us” means Indeed Inc. if you are located in the United States, Indeed Staff LLC if you are using Indeed Staff in the United States,  Indeed Japan K.K. if you are Japan users, and Indeed Ireland Operations Limited if you are located outside of the United States and Japan.

The brands covered by this Cookie Policy include: Indeed, HRTechPrivacy.com, Resume.com, Workopolis, and SimplyHired (collectively “Indeed” or “the Sites”).

All references to Job Seeker, Employer and Personal Data are defined as provided for in our Privacy Policy. 

We encourage you to review the “Last Updated” legend above to determine when it was last amended. Any changes to the Cookie Policy become effective on the “Last Updated” date indicated below. By using the Sites or providing information to us following such changes, you will have accepted the amended Cookie Policy.

If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means to the extent required by law.

Reject non-essential cookies 

Some cookies can only operate with your consent. If you want to reject any non-essential cookies (which are cookies that are: a) not strictly necessary to provide the service or b) not necessary to send a communication) you can do so by following the link below:

To manage your cookie preferences and to reject any non-essential cookies click here. 

Introduction: What is a cookie?

This Cookie Policy helps to explain the occasions when and why cookies may be sent to visitors to the Sites. Cookies are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment. Cookies allow the Sites to remember important information that will make your use of the Sites more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on the Sites regardless of whether you are logged in to your account or not. 

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Sites. Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use session cookies to track the total number of visitors to our Sites. We may also employ cookies so that we remember your computer when it is used to return to the Sites to help customize your experience. We may associate Personal Data with a cookie file in those instances.

How We Use Cookies

We use cookies, web beacons, and other similar technologies, including from third-party partners such as Google and Facebook, for measurement services, better targeting advertisements, marketing purposes and to improve the performance of the Sites. This takes place from the Sites, when you download or install an Indeed App, and in some of our advertisements on third party websites. These cookies, web beacons, and other similar technologies allow us to display our promotional material to you on other sites you visit across the Internet and connect you with more Employers. We may also share information about your behavior on the Sites with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. 

We also use these cookies, web beacons, and other similar technologies to facilitate the Indeed Targeted Ads Program and other advertisements to help us to determine which advertisements users have seen, how many times users have seen a particular advertisement, and on which sites a particular advertisement appeared. We may also allow Employers who participate in our Indeed Targeted Ads Program to place cookies, web beacons, and other similar technologies in advertisements we serve on our Site and on third party websites to help these Employers understand how individuals interact with our advertisements about their Job Listings.

We may also use these cookies, web beacons, and other similar technologies on the Sites to understand and inform an Employer about which users saw a particular Job Listing, Company Page, Hiring Event, or other advertisement in which the Employer is identified.

What Cookies Do We Use

We use first-party and third-party cookies differently on each of our Sites to provide our many products and services to you. If you use any of the sites listed in the table below, please follow the brand-specific links below for a complete list of our cookies used on our Sites. All other visitors can view a list of our third-party cookie partners in the second table below.

We may allow third-parties to use cookies on our Sites to help deliver and improve our services, and provide them to you. Our use of these cookies may differ by site and market. If your use of our Sites is not captured in the table above, please review your browser settings for a list of all cookies stored on your device. The list below identifies all of our third-party cookie provider partners in use as of the effective date of this Cookie Policy. Please visit their websites for more information on their privacy practices:

Your Control over Our Use of Cookies

The tables above may provide “Cookie Settings” options to our users in some markets. Other controls available to our users include:

– Browser and Device Specific Controls

Your browser may provide you the option of blocking cookies, such as third-party cookies. Some browsers also give you the ability to review and manage cookies individually. We encourage you to review your browser’s settings and documentation for additional information on any controls your browser may offer and how they work. Please note, if you delete from your device or browser any cookie Indeed uses on our Sites, but do not set your browser or device to block third-party cookies, we may install the same cookie during a later visit. Some third-party cookies are also integral to the services we provide on our Sites. By blocking third-party cookies, you may not be able to take advantage of all of the features available on our Sites.

– Targeted Advertising Opt Outs

You can also opt out of targeted advertising that we do through our third-party advertising partners, such as Google, Beeswax, and LiveRamp, by visiting resources they provide (such as Google’s How Google Uses Information from Sites or Apps that Use Our Services, or LiveRamp, on Live Ramp Opt Out), or by interacting with them through digital advertising self-regulatory initiatives available in the European Union (Your Online Choices), United States (Your Ad Choices), and Canada (Your Ad Choices). We may update this list from time to time as similar initiatives become available in other markets. We encourage you to visit all of these sites for additional information about each organization’s approach to targeted advertising, lists of participating companies, and the options available to web users. Please note, any third-party opt outs may require use of a third-party cookie to reflect your choice and clearing third-party cookies from your browser or device may affect or remove your choice.

Contact Us

For general support issues, please refer to the below table for the correct method:

If you have any questions about our privacy policy, email us at privacy-dept @ indeed.com (remove spaces).