About Indeed IMPORT
Indeed is the #1 job site in the world1 with over 300 million unique visitors2 every month. Indeed strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies. Every day, we connect millions of people to new opportunities.
1 Comscore, Total Visits, September 2022
2 Indeed Internal Data, average monthly unique visitors April – September 2022
Our core mission is to help people get jobs, and help employers find great candidates. Since each of our Affiliates and Brands (as detailed in our HR Tech) shares this core mission, we developed a Privacy Center as a way of educating our users about our affiliates, and how we share data with them to provide the strongest product and service offerings to our users. You can find out more about how we share data between affiliates on our Privacy Center FAQ page.
Here’s a summary of key updates:
- We have added more detail about the information we collect, how we use Personal Data and the legal bases we rely upon to use Personal Data.
- In April 2022, we added a section about the Act on Protection of Personal Information (“APPI”) Privacy Compliance for Japan.
- We have updated our Region-Specific information section in attention to updates to the California Consumer Privacy Act in the California Privacy Rights Act (together, the “CCPA”) that go into effect on January 1, 2023.
Please note that Indeed and its affiliates are directly or indirectly owned by a publicly traded Japanese parent company, Recruit Holdings Co. Ltd.
If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means as required by law.
Last updated: April 04, 2023
Please note that Indeed and its affiliates are directly or indirectly owned by a publicly traded Japanese parent company, Recruit Holdings Co. Ltd.
Who is Responsible for Your Information
This section explains when Indeed is a controller or a processor of your Personal Information, and which entity is responsible for your Personal Data.
If you are a user located in Japan, please also see the region-specific section.
For Job Seekers:
- For certain processing, Indeed can be a processor of your application materials submitted through Indeed Apply and of your interview information when you participate in an interview hosted on Indeed. These data are controlled by the Employer to whom you are applying. As a processor, we retain data until the controller tells us to delete it.
- Indeed is a controller of all other information that you provide in the course of your use of our Sites.
- For certain processing, Indeed can be a processor of Job Seeker applications submitted through Indeed Apply, and of data that you provide to Indeed via Candidate Import. When you sign up for our Candidate Import service, you will be required to agree to a DPA with Indeed outlining the terms of our relationship. As a processor, we retain data until the controller tells us to delete it.
- Indeed is a controller of all other information that you provide in the course of your use of our Sites.
For users in the US, the controlling entity is Indeed Inc.
For users in Japan, the controlling entity is Indeed Japan K.K.
For all other users, including users in the EEA, UK, and Switzerland, the controlling entity is Indeed Ireland Operations Limited.
|Job Seeker||An individual searching for employment openings, services, or information related to their personal employment or job search|
|Employer||Individuals and/or organizations seeking information related to hiring or human resources, seeking Job Seekers, or seeking to make available information regarding employment openings, on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties and employment agencies|
|Personal Data||Any information that relates to an identified or identifiable individual and can include information about how you engage with our Services, such as device information or IP address|
|Special Category Data||Any information that relates to an identified or identifiable individual and reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health, sex, or sexual orientation.|
|Non-Personal Data||Any information that does not relate to an identified/identifiable specific individual, e.g. data relating solely to a business|
|Your Information||Personal and Non-Personal Data that pertains to you|
|Controller||The entity which decides how and why your data is processed|
|Processor||An entity which processes data in a particular way, at the direction of a controller|
|Indeed||Any of Indeed’s entities, including Indeed Inc., Indeed Ireland Operations Ltd., and Indeed Japan K.K.|
|Relay Service||Indeed provides two-way message proxy and relay services to the users of our Indeed products including, but not limited to: Indeed Resume, Indeed Apply, Post a Job, Indeed Chat, Indeed Onboarding, Indeed Text2Apply, private calling, and other electronic communication services whether in the form of phone, text, video or audio.|
|Sites||Indeed and its related brands: Engineerjobs, Careesma, Gigajob, HRTechPrivacy.com, Resume.com, RescueMyResumes.com, Resumeperfector.com, Workopolis and Wowjobs|
|Affiliates||Any entity that directly or indirectly, controls, is controlled by, or is under common control of or with an Indeed entity, now or in the future. “Control” for these purposes means having a majority of shares or the right and ability to direct management. This includes Indeed-affiliated entities located outside the EEA or Switzerland.|
|Job Listings||Employment openings on Indeed|
|Indeed Profile||All application and contact information stored on your Indeed job seeker account, including resume information, assessment results, and answers to screener questions.|
|Resume||An Indeed resume or a resume that you upload yourself|
|EEA||Member States of the European Economic Area|
The Sites are not for use by anyone under the age of 16 or the applicable minimum age provided for in local laws. In all jurisdictions outside the EEA, if you are under the age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian, or responsible adult.
Current and former employees of Indeed should reach out to their Human Resources partner to reference the Global Employee Privacy Notice.
Data collection and use
Indeed uses different types of information in order to provide our Sites’ services, products, and features to you. The Personal Data we collect and process may vary, depending on how you use our Sites.
If Personal Data is required, to provide particular Indeed services or features to you, it will be indicated at the time of collection. If Personal Data is required and you choose not to provide it, then the particular feature or service may not be available to you.
Information that Indeed collects
Full details of the types of personal data we collect from you, the purpose of processing it, our processing operations, and details of the legal bases we rely upon for GDPR are detailed below.
Retention of Your Information
Where Indeed acts as a controller of your Personal Data, we retain such data until it is no longer necessary to fulfill the purpose it is being used for, as required by applicable laws, or until you ask us to delete it.
Information on how long we retain your information, for each purpose, is set out in the following section. In determining these appropriate retention periods, we consider the purposes for which we process Personal Data and whether we can achieve those purposes through other means. We also consider the extent, nature, and sensitivity of Personal Data and our legal obligations with respect to data. Where possible, Indeed anonymizes or aggregates Personal Data, so that it can no longer be associated with or identify a user, in which case Indeed can further process the information.
Where Indeed acts as Processor of your Personal Data, we store such data until instructed to delete it by the Controller.
Personal Data we collect from all users:
|What we collect||How we use it||Why we process it||Legal basis||Retention Period|
|Account management data – including login credentials, permissions, and associated account actions (such as when your account is created, when you log in, add information, request a service, and any changes to your account).||We collect, analyze, process, and store your account management data. ||To create and maintain an account at your direction.||Account management data is processed as part of performance of a contract.||Account lifetime, or per applicable legal requirements (for example: in cases of legal obligations pursuant to fraud)|
|Activity data – areas of the Sites you visit, where you click, scroll, hover over or otherwise interact with the Sites, and when and for how long the activity occurred.||We collect, analyze, process, and store activity data including via automated means, and in some cases record in real-time.|
For Employers, this may also include actions taken with regard to a Job Listing or to Job Seeker’s resume or application.
|For fraud prevention.|
To improve our Site services.
|We rely on our legitimate interests in understanding how users interact with and use our Sites; and keeping our Sites safe and secure.|
Activity data is monitored to prevent malicious and fraudulent activity, or Spam on our Sites as part of performance of a contract.
|Communication data – interactions with Indeed through third-party messaging services, apps, and websites such as Whatsapp or LINE or by telephone, including calls and SMS texts.|
Please note that your relationship with third-party services (such as those from Facebook, Google or Whatsapp) or any other third-party website is governed solely by your agreement with third-party operators of those platforms.
|We collect, analyze, process, profile, including via automated means, and store your Communication Data. ||To make it easier to apply to jobs and for employers to find candidates. |
To send Job Seekers relevant Job Listings, and applications to Employers.
To send you relevant marketing emails.
To improve our Sites and services.
|We rely on our legitimate interests in providing a valid and relevant service to our users and to continue to improve our products and services. We provide an opt out so you can object to marketing messages.|
Under the limited circumstances where we call you and where the call is recorded, we may rely on your consent.
|Contact information – name, phone number, email and address||We collect, process and store your contact information.||To send you marketing and transactional emails, and to send you reminders.|
To create an account at your direction.
To conduct or coordinate interviews, where you are using the Indeed Hire product.
To contact you and provide services related to campaigns sponsored by Indeed, including posting you materials or prizes.
To establish a complaint handling system.
To contact business in order to enhance our services.
|Transactional emails are sent as part of performance of a contract.|
At account creation, marketing emails are sent on the basis of the legitimate interest of promoting and improving our services.
Reminders of upcoming interviews and events are consent-based.
Job-alerts sent to your email are consent-based.
Account creation and interviewing are done on the basis of performance of a contract.
In certain markets, we might rely on your consent in order to contact you and provide services related to campaigns sponsored by Indeed.
Contacting you, including by post are done on the basis of legitimate interest and, in some cases, performance of a contract.
The complaints handling system is done as a legal requirement in Japan.
|Device information – IP address/device ID, user agent. |
We collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide.
|We collect, process and store your device information. ||For fraud prevention.|
To administer your account and to help you find more relevant Job Listings. For example, while using a mobile device to access Indeed, Indeed may provide a Job Seeker with relevant Job Listings that are located within the same zip code as where this activity is taking place.
|We rely on our legitimate interests in keeping our Sites safe and secure and to provide a valid and relevant service to our users .||Account lifetime|
|Location data||“Coarse” location data is collected and stored; “precise” location data is collected but not stored against your account.||To help you find more relevant Job Listings.||We only collect location data when you have not indicated that you do not wish to share it. |
For more information about how to change your location sharing settings on your device, please click here.
|Messaging data – messages that you send on the Sites, ATS connected with Indeed’s service and through Indeed’s messaging Relay Service||We process, monitor, review, store, and analyze such content, including via automated means.||For data analysis, quality control, enforcement of the Sites’ rules and other Indeed policies, content moderation, and to improve the Sites or any other Indeed product or service. Examples of such improvements would be improving the open rate of messages by optimizing their delivery, optimizing our search results, improving Job Listings, permitting applicants to manage their applications after transmitting them to Indeed, providing Job Seekers with the status of their application when instructed to by Employers, ensuring you are provided with personally relevant product features and communications, and preventing fraud and spam.||We rely on our legitimate interest in keeping our Sites safe and secure.|
Messaging data cannot be malicious, spam, or fraudulent and is monitored as part of performance of a contract.
Depending on the applicable law, we may rely on your
|Payment information – last four digits of your payment card and other verification data||When you use chargeable services, we collect information to facilitate payment and verify your account. Indeed never stores your full card number.||To effect payment for a chargeable service.|
To facilitate due process and provide information in response to a valid legal process, such as subpoenas, search warrants, and court orders, or to establish or exercise its legal rights or defend against legal claims.
|To comply with our legal obligations with respect to financial reporting and valid legal information requests. |
In our legitimate interest to ensure we are in contact with the correct person.
|Per applicable legal requirements|
|Scheduling information – your availability and responses to calendar invitations for interviews, including from third-party calendar providers if you choose to link them to your account.||We collect, process, and store scheduling information.||To facilitate interviews scheduled through and held on Indeed’s interview platform.||We collect this information so that Job Seekers are able to interview with Employers as part of performance of a contract. ||Account lifetime|
|Telephone data – when a Job Seeker or Employer are contacted through Indeed’s telephone Relay Service||We collect, process, and store information about whether a call was answered and call duration, but we do not record calls made through the Relay System. ||To facilitate contact for the purpose of submitting applications, conducting job interviews, or other communication related to a Job Listing.||Facilitating contact is undertaken on the basis of performance of a contract and processing information on whether a call was answered is pursuant to our legitimate interest in providing our services.|
Depending on the applicable law, we may rely on your consent.
|Authentication data – when you use single sign on (SSO) to log into your Indeed account we collect name, profile picture, public profile information, and email address||We store the information collected from your SSO account to authenticate you as a user of both Indeed and the third party.||To make signing into Indeed easier and more secure.||Consent – If you no longer wish to share data with Indeed from your SSO account, you can adjust your SSO account settings.||Account lifetime, or until you unlink your accounts|
|User feedback and satisfaction data – including ratings and plain text feedback on how we can improve our services.||We process, monitor, review, store, and analyze such content, including via automated means.||To improve our Sites and services.||We rely on our legitimate interest in operating, managing, and improving our Sites and services.||Account lifetime|
Information we collect about Job Seekers:
|What we collect||How we use it||Why we process it||Legal basis||Retention Period|
|Application data – your resume and other materials shared when you apply to a job through Indeed, your activity in relation to that application, as well as scheduling of / participation in an interview||We process your application data and, in some cases, store it on behalf of the Employer.||To facilitate your application to a Job Listing.|
To help Employers find relevant candidates and improve our services
|Performance of a contract as these data are essential to help you find jobs|
We rely on our legitimate interests in providing a valid and relevant service to our users.
|Application screening data – your answers to screening questions||We pass your screening data to the relevant Employer, and may listen to and analyze the recording.||To improve our services.|
As part of your application process to a Job Listing.
|Performance of a contract between Indeed and an Employer.|
We rely on our legitimate interest in improving our services.
|Assessment data – results of Indeed Assessments that you complete as part of an application process||We collect, analyze, process, profile, and, in applicable markets, store your assessment data.||To help you find more relevant Job Listings.|
As part of your application process to a Job Listing.
|Performance of a contract between Indeed and an Employer. |
We rely on our legitimate interest for analytical purposes in providing a valuable and relevant service to the Job Seeker.
|Demographic data – age, race & ethnicity, gender, disability, arrest or conviction history, and LGBTQ+ community membership||Under limited circumstances, we collect and process special category data. We only collect and process this data in certain markets where permissible by law. We analyze it for specific purposes in line with applicable data protection regulations.|
The provision of this information is entirely voluntary and will not be used in any determination of your job application.
|For evaluating our algorithmic fairness, in line with Recruit’s fairness principle.|
To improve products that address employment barriers in accordance with Indeed’s ESG commitments.
To help employers hire more inclusively. Where we share these data with employers, we only do so in aggregate.
Please see our Demographic FAQ page for additional information.
|We only collect this data with your consent, and only in markets where such collection is permitted.||Account lifetime, or until you decide to remove these data (where applicable)|
|Disposition data – information about the status of your job application and the decisions taken by the Employer or by you, such as whether you were contacted, interviewed, hired, or if you withdrew your application or rejected an offer||We collect, store, process, and analyze this information.||To further understand the effectiveness of our Sites and their features.||We rely on our legitimate interest in operating, managing, and improving our Sites.||Account lifetime|
|Profile data – including your resume, photo (where applicable), preferences, when you are online or recently active on Indeed, qualifications and assessments information, and any other data included in your Profile.||We collect, store, process, and analyze your profile data.||To help you find more relevant Job Listings.|
To send you invitations to apply to certain jobs.
To offer suggestions to you when you apply for jobs on third-party websites in our mobile software.
To show when you are online or recently active on Indeed.
|Performance of a contract as these data are essential to help you find jobs.||Account lifetime, or until you remove your profile information|
|Resume data (searchable) – You have the choice to have your resume searchable or not searchable. If you keep your resume searchable, Employers will be able to search for and view your resume, and a publicly-viewable URL will be generated. |
Resume data includes your work history, education history, certifications, licenses, patents, summary information, and any other data you provide on your searchable resume. Setting your resume to searchable may also allow Employers to see that you have expressed interest in jobs similar to their Job Listings.
|We collect, store, process, profile and analyze your searchable resume data, as well as make it available for third parties to view.||To enable Employers to invite you to apply to their jobs.||Performance of a contract as these data are essential to help you find jobs. |
We rely on our legitimate interest for analytical purposes in providing a valuable and relevant service to Employers.
You may change the visibility of your resume at any time by accessing your account settings.
|Account lifetime, or until you remove your resume|
|Resume data (not searchable) – only you and any third parties who you agree to share your ‘not searchable’ resume with can view your resume.||We collect, store, process, profile, and analyze your not searchable resume data. We only share your not searchable resume data with Employers at your direction, when you apply to jobs.||To help you find more relevant Job Listings.||Performance of a contract as these data are essential to help you find jobs. |
We rely on our legitimate interest for analytical purposes in providing a valuable and relevant service to the Job Seeker.
|Account lifetime, or until you remove your resume|
Personal Data we collect from Employers:
|What we collect||How we use it||Why we process it||Legal basis||Retention period|
|Business information – verification documentation about your business, employee contact details and physical location of business. For example, this may include a Federal Employer Identification Number (EIN), Business Registration information, or a utility bill. It can also include employer screening information.||We collect, process, store and analyze such data to verify that Employers on our Site are legitimate. |
This information will be used for internal purposes only, subject to any request by law enforcement or a court order.
|To prevent fraud and spam, and to protect Job Seekers.|
To enhance our service.
To improve the accuracy of market analysis and sales strategy.
|We rely on our legitimate interest in detecting and preventing fraudulent activities on our Sites. |
We rely on our legitimate interest to enhance our service and to improve the accuracy of market analysis and sales strategy.
Where we are required to comply with a legal obligation.
|For data provided for verification purposes, we delete such information after your account has been verified. For information used for billing, we retain in line with legal requirements.|
|Rich media content – videos, pictures and other content about your business||We import and/or store such content and display it on our Sites.||To enable Employers to enhance their Job Listings and Company Pages by adding rich media content.||Consent – an Employer does not have to provide this data. |
We have a legitimate interest to improve our service and help Employers attract the best quality candidates.
|Account lifetime, or until you remove such this content.|
|Video recordings – pre-recorded (aka one-way interviews) and live interviews on Indeed Hiring Platform||We process video recordings on behalf of Employers, until instructed to delete the data, in line with our role as a data processor||To allow users to conduct and participate in interviews on our platform||We process these videos on behalf of an Employer and delete at the Employer’s request as part of performance of a contract.||We hold these videos until instructed to delete by the employer, in line with our role as a data processor|
Personal Data we collect from non-users of our Sites:
|What we collect||How we use it||Why we process it||Legal basis||Retention period|
Additional Purposes and Disclosures of Information
— Resume data
By creating a searchable resume through the Site or uploading a file resume on the Site, you are requesting and authorizing Indeed to make available your resume to third parties, in accordance with our Terms. When you create a profile on Indeed, your resume is set to searchable by default. This means that profile data and resume data (searchable), except as otherwise indicated on the Site, may be available to third parties, such as Employers.
Please note Employers and Employer representatives who access your resume data while it is set to searchable visibility, or to whom you apply with your not searchable resume, may choose to share your resume with additional parties. Indeed is not responsible for such sharing. Similarly, when you share your searchable resume directly with a personalized link, we cannot control who sees your resume when you share that link.
You may change your resume privacy settings at any time. If you do not want Indeed to make your resume data (searchable) available to third parties without your direction or if you do not want Employers to contact you, you can set your resume to not searchable. If you would like to learn more about your resume, including the differences between searchable and not searchable and private resumes and how to change your resume privacy settings please see our FAQ.
– Employer Accounts
We offer users the ability to link Employer accounts together. Linked users can be assigned specific roles, which provide varying levels of access to the candidate Personal Data contained in the parent account. If you are an Employer and you invite other Indeed users to link their accounts to yours, you agree that such linked users may have access to any and all information in your account. Types of candidate Personal Data include resume contacts, application materials and statuses, communications with applicants, any action taken by you or another user linked to the account, when you took that action, and billing information within the account. When an Employer account is delinked, either by your own action or an administrator’s action, you will lose access to all candidate Personal Data in the linked account.
– Resume Review Services
In certain markets, we may also offer additional resume review services to help Job Seekers build and improve their resumes. For example, this can include helping you understand how your resume may be parsed by applicant tracking system software, feedback on ways to build a more effective resume, or a personalized resume review video. In providing these services, Indeed may give you feedback, including questions and comments on the contents of your resume, about Your Resume or other materials you submit through the services. We provide this feedback directly to you, and may give you the ability to access it within your account. It is not made available to Employers.
– Automated Processing of Your Personal Data
— Site activity recording: what we do with the data
We collect, record, process, analyze, and store any and all activities you take on the Site and on the affiliated sites, and any and all interactions and communications you have with, on, or through the Site and affiliated sites. We may also use third parties to collect and process this data on Indeed’s behalf, in connection with our operations to improve the Sites, protect our users, and optimize our services as described further in this policy. This activity data includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site and affiliated sites, the timing of each activity, and time spent on each activity. We collect this data from everyone using the Site and affiliated sites, including users of private browsing mode, “incognito mode,” or similar modes. We use vendors as an extension of the Site and affiliated sites to collect, record, process, analyze, and store this data.
We process your activity on the Site and affiliated sites to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs.
Because it’s critical to how our sites operate, if you do not want your actions to be collected, recorded, processed, analyzed, or shared in this way, you may need to cease using our sites.
Who we share your data with
Transfers of Information to Our Affiliates
Indeed shares information with its Affiliates for the reasons outlined below. The services provided to you and the functionality of the Sites could not be provided without such transfers. If you do not wish your information to be transferred in this way you should not use the Sites.
|Purpose of sharing||Explanation of sharing|
|To improve our services||Provides Job Seekers with personalized and improved content, performance, features and service.|
Provides Employers insight into job performance.
|More employers, job listings and job seekers||Job Seekers can access more job listings, and Employers can access more Job Seekers.|
|Better security for users||Improves user security and internal operations, troubleshooting, and detection of fraud and spam.|
Transfers of Information to Employers
Indeed sends Job Seeker Personal Data to Employers, including, on the instruction of Job Seekers and Employers. Such transfers are performed in the course of the job search, application, and interview process. Job Seeker Personal Data transferred to Employers in this way is processed in accordance with Indeed’s Terms and those of the relevant Employer. This transfer may include sending your application and/or additional candidate information, such as your contact details, to other platforms that process Job Seeker Personal Data for the Employer, such as the Employer’s preferred Applicant Tracking System (ATS) or scheduling platform.
Employers agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing, and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.
Transfers of Information to Job Seekers
Indeed sends certain Employer-related information to Job Seekers. This includes publishing Job Ads, Company Pages, and salary information on the Sites and publishing Job Listings on third-party websites. Indeed may also make available certain Employer-related information to Job Seekers, such as information about an Employer’s activity and responsiveness on the Sites. This can include the Employer representative’s name, the Employer’s city/state location, whether the Employer has taken or has chosen not to take an action with regard to the Job Seeker’s resume or application such as opening, viewing, responding to or making a decision in regard to it, whether the Employer has engaged with other Job Seekers or viewed other Job Seekers’ resumes, and whether the Employer has taken an action in regard to a Job Listing such as pausing or closing it. We do this in order to help Job Seekers evaluate employment opportunities. As an Employer, when you use the Sites (for example by posting a Job Listing or contacting a Job Seeker through the Indeed Resume Program) you agree that Indeed may provide this information to Job Seekers.
Transfers of Information to Service Providers
We use third parties to perform services in connection with our operations, to improve the Sites and our services, products, and features, to protect our users and better understand their needs, and to optimize our services and our users’ experiences. By using our Sites, you acknowledge Indeed’s use of such third-party service providers, including, but not limited to, for the purpose of collecting, processing, analyzing, and recording your activity on, interaction with, and communications with, or through our Sites. This includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site, the timing of each activity, and time spent on each activity. Our service providers collect this data from everyone using the Site, including users of private browsing mode, “incognito mode,” or similar modes.
We process your activity on the Site directly or through service providers to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs.
All transfers of information to third parties are covered by appropriate data agreements and, in the case of cross-border data transfers, legal mechanisms for doing so. We transfer data to service providers for the following reasons:
|Purpose of sharing||Explanation of sharing||Legal basis|
|Maintaining quality and protecting users||Sharing information with service providers to detect and prevent fraud||Legitimate interest in preventing fraud|
|Facilitating payments||To check credit, effect payment, and service your account||Performance of a contract|
|Installing or using an Indeed app||Limited personal information such as IP address and event data is shared with the platform from which you download the app to: Facilitate log-in through third-party accounts; provide you with services and attribution of ads;||Legitimate interest to provide services and attribution of ads|
|Storage||Cloud service providers that host and store our data||Performance of a contract|
|Verifying professional licenses or certifications||As part of an application process||Consent – we only verify certifications as part of an application process with your consent|
You may contact privacy-dept @ indeed.com (remove spaces) to avail of an up-to-date list of third-party service providers.
Transfer of information to partners
In certain markets, Indeed works with partners who are involved in helping Job Seekers find opportunities. These partnerships introduce Job Seekers to Indeed and our services. These types of partnerships help Indeed understand the needs of Job Seekers in diverse audiences and how we can improve our services for diverse audiences. In some instances, Indeed shares limited information back to our partners about Job Seekers. For example, confirmation that a Job Seeker has created an Indeed account or used one of our Sites successfully (for example, by applying to a certain number of jobs or utilizing our career guides). We strive to help all Job Seekers find jobs but we are primarily a website, so these partnerships help us reach audiences that may not come to Indeed through regular internet use. These partners may advertise their career services in partnership with Indeed. For the avoidance of doubt, where partners are co-branded on the site, each entity is a separate controller of your Personal Data.
Transfers of Publicly Available Information
When users post content on the Sites in a manner that is intended to make that content searchable by individuals, Indeed reserves the right to aggregate and share that information with third parties. For example, if an Employer posts a job on the Sites, Indeed may share that Job Listing or information contained within that Job Listing with third parties, at Indeed’s discretion and subject to agreement with such third parties. Indeed also reserves the right to share information aggregated from public sources in this capacity.
Transfers of information from service providers
Indeed may collect and use information about users obtained from third-party platforms such as social networking sites for the following purposes:
- To classify and quantitatively understand the number of responses and spread of marketing campaign measures such as TV commercials;
- To monitor the reputation of Indeed’s services to understand what is appreciated and what is not, and use this information in communication plans;
- For early detection of improvements to the service, monitoring of user feedback, and planning of countermeasures;
- To provide support for users who do not know how to use Indeed’s services;
- To find product defects (e.g., “When I try to open the application, it displays a 501 error and I can’t use it” or “I can’t apply for a job”) and escalate the issue to the development team
Links to Third-Party Sites
The Sites may make available links to other third-party websites. When you click on such links, you may leave our Sites. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites. The Sites may also make available Company Pages, which may contain information provided by third-party Employers.
Indeed is not responsible for the privacy practices of third parties. Please consult their individual privacy policies to learn more.
Indeed uses reasonable security measures to help protect your personal data. Indeed intends to make your experience as secure as possible by protecting personal data covered by this policy against loss, misuse, alteration, or unauthorized access. We perform regular vulnerability assessments of our systems and network to help protect your personal data. However, no method of transmission or method of electronic storage of information via the Internet can be 100% secure. For example, emails or other messages sent via your web browser, or resumes shared with employers may not be encrypted by the recipient. Where the security of your information is beyond our control, we cannot guarantee the privacy of such information.
Please see our Security page for more information about how Indeed protects your information.
Cookies and Tracking technologies
Logging from third-party websites
By accessing Indeed through your Facebook or Google account, you understand that Facebook or Google will share certain Personal Data for the purposes of authentication to permit you to access our Sites in a secure manner. If you no longer wish to share data with Indeed from your Facebook or Google account, you will need to adjust your Facebook or Google account settings. Information passed from Facebook or Google to Indeed will be considered Indeed account information for purposes of your use of Indeed.
You have the ability to disable the connection between your Facebook or Google account and your Indeed account at any time by accessing your privacy settings on your Facebook or Google account. Facebook or Google may also ask for your permission to share certain other details with Indeed, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with Indeed. This information will be used to provide services to you, including populating your Indeed Profile on Indeed. The shared information will remain associated with your Indeed Profile until you modify or delete it.
Do Not Track Requests
Indeed may provide an Employer with code for a Conversion Tracker to place on its website that pings the Job Seeker web beacon and tracks whenever a Job Seeker has applied to a job on that Employer’s website. The Conversion Tracker is simply a counter that notifies Indeed that a Job Seeker has applied, and also has the ability to count applications across devices if a Job Seeker is logged in to the Employer’s website. If you would like to remove yourself from Indeed’s Job Seeker web beacon, you must use our web beacon opt-out.
Acquisitions and other reorganizations
Your personal data rights
We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.
Although Indeed offers these rights to all its users, subject to applicable laws, Employers may not offer the same rights. You should consult your local laws and the laws in the Employer’s location to understand what your rights are regarding your application materials and other Personal Data of which the Employer is the data controller.
If you have any queries or complaints about how we process your Personal Data, we encourage you to contact us.
The Right of Access to and Portability of Your Personal Data
You may make a formal request to access (also referred to as the “right to know”) your Personal Data by filling out this Personal Data Request form or by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account. You are able to access much of your Personal Data by viewing it directly in your account.
You have the right to request that we disclose the Personal Data we collect, use, disclose and “sell” or “share” (for the purposes of CCPA and as explained here) about you. We will provide your Personal Data to you in a portable format. This enables you to take your data from us in an electronically usable format and to transfer your data to another party in an electronically usable format. If you have interacted with a Site using more than one email address, please submit a separate request for each email address so that we may provide this personal data as well.
The Right to Rectify Your Personal Data
You have the right to rectify (update or correct) your Personal Data. You can modify much of your Personal Data by editing your account profile information directly.
You may also make a formal request to have Indeed rectify any inaccurate, incomplete, or outdated Personal Data on your behalf by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.
The Right to Delete Your Personal Data
You have the right to request that we delete your Personal Data. Also known as the “right to erasure”, Job Seekers may close or permanently delete their account. You are able to delete much of your Personal Data by removing it from your account directly. If you wish to close your account, please click the “close my account” button on your account page.
You may request the permanent erasure of your Personal Data processed by our site by submitting a Personal Data Request form. You may also request that we delete your Personal Data by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.
Deletion of your Personal Data may have additional effects on your account, as explained in our privacy FAQ. For example, if you have used Indeed Apply or Easy Apply to apply to a job listed on our Site or an affiliate site, you may not receive certain communications associated with your application from us or from other users of our Site or affiliated sites. Deletion of your Personal Data does not affect messages we process on behalf of others in connection with their use of our site, and they may continue to have access to all messages sent to or received from you.
By making a Personal Data deletion request, you acknowledge that you will be removed from consideration for all active sweepstakes, contests, prize draws, and other promotions.
Where Indeed uses a third-party vendor to process Personal Data controlled by Indeed, we will pass on your request to these vendors and make reasonable requests to inform other controllers of your Personal Data of your request.
Please note that a deletion request only affects your Personal Data. If you submit a deletion request against your Employer account, we will only delete your Personal Data, and any non-Personal Data such as information about your company will not be deleted.
The Right to Object to or Restrict the Processing of Your Personal Data
You have the right to object to and to request the restriction of the processing of your Personal Data.
Where we rely on legitimate interests as a legal basis to process your Personal Data, you can object to this processing and request that we no longer process your Personal Data in this way, unless we have compelling legitimate grounds which override your rights.
You also have the right to object to automated processing, including decision-making and profiling, which produce a legal effect or similarly significant effects.
If you wish to make a formal request to object to or restrict the processing of your Personal Data, please email privacy-dept @ indeed.com (remove spaces when sending email).
Where we rely on your consent to process your Personal Data, you have the right to withdraw your consent at any time. Instructions on how to withdraw consent will be explained to you at the time that you are asked to provide your consent.
If you have consented to provide location information via a mobile app, you may turn off your location services on your device at any time. You can see how to modify your mobile device location settings preferences here. You may also contact privacy-dept @ indeed.com (remove spaces) to inform us that you are withdrawing your consent. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful.
Opting Out Rights
You may have the right to opt-out of certain Personal Data processing.
If you wish to adjust all of your Job Alerts, you can click on “Edit this job alert” (or an equivalent action) to adjust your subscriptions. You can also access and adjust your marketing subscriptions (for Job Alerts, recommended jobs, and other notifications) from your account dashboard (where applicable), or contact us to do so.
- Marketing messages
If you wish to opt-out of a particular marketing email, you may do so by clicking “unsubscribe” (or an equivalent action) where applicable. Please note that this will only opt you out of that particular type of marketing message. You can access and adjust your marketing subscriptions from your account dashboard (where applicable), or contact us to do so.
In addition, you may opt out of all marketing messages by sending an email to privacy-dept @ indeed.com (remove spaces when sending email). We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.
Finally, please note that we may still send other non-marketing messages to you, such as administrative messages.
- Conversion Tracking
As explained in our FAQ, we perform conversion tracking to improve our understanding of your application journey. You may opt out of conversion tracking by opting out of our web beacon. If you would like to opt out of our web beacon, please visit our web beacon opt-out page.
The Right to Non-Discrimination for Exercising Your Rights
We will not discriminate against you for exercising any of your rights.
These rights may be subject to certain limitations, as provided for by applicable laws in relevant markets. Requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Indeed and only imposed to the extent permitted by applicable law.
Please also note that deleting your Personal Data held by Indeed does not affect messages we process on behalf of others in connection with their use of Indeed’s Relay Service and they may continue to have access to all messages sent to or received from you.
Indeed is a global organization with offices in multiple locations around the world. This means we may transfer your personal information to other Indeed entities, third parties or business partners in various countries. We have implemented measures to safeguard your personal information should it be transferred to another country, which are set out below. This section provides additional information or rights you may be entitled to under your local laws.
Europe: Cross-border data transfers outside the EEA, UK and Switzerland
Where appropriate, Indeed Ireland’s transfers of Personal Data of individuals in the EEA, the United Kingdom, and Switzerland to jurisdictions outside the EEA, United Kingdom, and Switzerland are performed using lawful transfer mechanisms pursuant to GDPR. For example, transfers are typically based on the European Commission’s standard contractual clauses. These agreements also incorporate the protections and requirements provided for under Chapter V (and Article 28, where appropriate) of the GDPR.
Your California Privacy Rights
California residents have the additional following rights.
- The Right to Opt-out of the Sale and Sharing of Your Personal Data and to Limit the Use of Your Sensitive Personal Information
To learn more about Indeed’s approach to California’s “Do not sell or share my personal information” requirement, why it applies to your use of our Sites, and how you can exercise this right, as well as the right to limit certain potential uses of categories of sensitive personal information collected about you, please visit our Privacy Rights page. You may also exercise your opt-out rights by broadcasting the Global Privacy Control (GPC) on the browsers and/or browser extensions that support such a signal. If you have the GPC signal turned on, you should see a pop up banner at the bottom of the browser page directing you to our Privacy Rights page to manually adjust your settings associated with your account. This is required to connect your browser identifier with your Indeed account. If you do not have an Indeed account or if you are not logged into your Indeed account at the time you click on the banner, your request to opt-out of sale/sharing will be linked to the email address you manually enter into the form at the time of the request.
Under California’s “Shine the Light” law (Civil Code section 1798.83), California residents have certain rights regarding the disclosure of their Personal Data to third parties for their own direct marketing purposes. We do not disclose your Personal Data to third parties for the third parties’ direct marketing purposes, if you have exercised your option to opt-out of such sharing. If you wish to opt-out of such sharing you may request that we delete your Personal Data by following the steps outlined in Your Personal Data Rights and Choices section.
- CCPA Requests Report 2021
|Request Type||Requests Received||Requests Complied with in Whole*||Mean Time to Respond|
|Request to Know||21,569||12,995||3.257 days|
|Request to Delete||58,752||48,680||4.179 days|
*All requests not completed in full were due to an inability to confirm a user’s identity.
Japanese Law Compliance
In accordance with the requirements of the APPI, this section applies to the processing of your personal data by Indeed Japan. This section may also apply to personal information collected and processed by Indeed, other than Indeed Japan, in connection with the provision of goods or services to persons located in Japan.
- Transfer of Your Personal Data to our Affiliates and Third Parties in Foreign Countries
Indeed may transfer your Personal Data to our Affiliates and third parties in foreign countries for the purposes described in the Data Collection and Use section. The details of such transfers can be found here.
- Disclosure of information
Under APPI, if you are a resident of Japan, Indeed will disclose, when requested, the following information:
– Our security control measures (including safeguards for the international transfer)
– Regarding the transfer (based on equivalent action) of your personal data to our service providers located in foreign countries.
For the disclosure of information regarding your personal data, including our security controls and transfers to foreign providers, please see Your Personal Data Rights.
- Personally referable information
We provide cookies, which are personally referable information, to the following affiliated companies, which may manage and use it in conjunction with personal data in accordance with their privacy policies. A list of our affiliates and their privacy policies can be found here.
We may also link the personally referable information we receive with personal data we hold about you.
- Sharing Personal Data for the advertisement purposes
For the purposes described in our Data Collection and Use section, such as advertisement delivery and its effectiveness verification, Indeed collaborates with Google, Meta, and other advertising-related companies for personal data or personal-related information.
These ad-related companies may link the user-related information they hold with email addresses, phone numbers, cookies, and other information we share with them that is necessary to identify users, and may identify users of Indeed services that are common to the services provided by these ad-related companies.
As a result, these advertising affiliates may be able to determine who their users are in common with users of the Indeed service.
- Inquiries and complaints
If you have any inquiries or complaints regarding APPI or the use of your personal data, you may contact us using this contact form.
- Indeed’s Japan K.K. position on personal data of users
The personal information submitted by job seekers is not entrusted to Indeed under APPI, but is obtained independently by Indeed, and the provision of such personal information from Indeed to employer is based on the job seeker’s consent.
– Telecommunication Business Act
By utilizing any Relay Service, you acknowledge that you are asking Indeed to send messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. Indeed may provide read receipts to the sender of a message through a Relay Service indicating that the recipient has viewed the message. Indeed may also separately inform the sender and recipient of a message through a Relay Service whether the sender or recipient recently has been active on the Site.
By using a Relay Service or otherwise providing user content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing the Relay Service.
– Sending You Reminders About Employer Appointments
When an Employer has scheduled an interview or event with you, seeks to contact you based on your public resume, or has responded to your application via Indeed’s Relay Service, you will enter your phone number on an Indeed consent form. By entering your phone number and consenting you are representing and confirming it is your number and you have the right to accept messages and phone calls at the number, which will be sent to you by a third-party service provider. To unsubscribe to text messages, reply to the text with STOP or contact the Help Center. To unsubscribe to phone calls you should follow the instructions provided to you during the phone call. Replying STOP in response to an Indeed SMS alert or unsubscribing during a phone call will unsubscribe you from all Indeed SMS and call alerts except those related to Text2Apply and Hiring Events. In order to unsubscribe from those products, you must respond STOP within the specific text flows of those products.
– Facilitating Telephone Relay Services between Job Seekers and Employers
Indeed offers Job Seekers and Employers the option to use a telephone Relay Services to facilitate contact for the purpose of submitting applications, conducting job interviews or other communication related to a Job Listing. This system uses masked or proxy telephone numbers to protect users, and is only available to users who select it on the Site. No recording of conversations or messages is performed through this relay system, although data relating to whether a call was answered and call duration may be gathered. Such functionality is provided to Indeed by third party service providers, such as Twilio.
– Facilitating Text Messaging Relay Service between Job Seekers and Employers
– Data collected about job seekers
Disposition Data is considered information about the status of your job application and the decision made by the employer, such as whether your application progressed to the interview stage or whether you were accepted or declined for the position. When you apply for a job on our platform or on certain third-party websites, Indeed may receive Disposition Data from the employer to which you applied. This Disposition Data is received by Indeed in connection with the provision of services to you, and we use this information to improve and enhance the Indeed Site and its functionality in order to better serve you.
We welcome your data protection questions. For more information about how we handle your personal data, please contact us.
Contact Indeed Privacy by Email:
To reach us by e-mail, please contact: privacy-dept @ indeed.com (remove spaces when sending email)
Contact Indeed Privacy on the Web:
If you have any inquiries or complaints regarding the use of your personal data, you may reach us using this contact form.
Contacting Indeed Privacy by Postal Mail:
To reach us by mail at our main establishment postal address:
Indeed Ireland Operations Limited
14 St. Stephen’s Green
If you are located in the United States, please mail us at:
6433 Champion Grandview Way, Building 1
Austin, TX, 78750
United States of America
Contacting Indeed Privacy by Telephone:
California residents may call our designated toll-free telephone number at: +1 (800) 616-6535
All other Inquiries:
Complaints and Disputes
Indeed takes your data protection questions and concerns seriously, and we are committed to resolving complaints about our collection or use of your data. If you believe your data protection rights have been infringed, we encourage you to contact our DPO by sending an email to privacy-dept @ indeed.com (remove spaces when sending email).
You may also have the right to complain to the appropriate data protection supervisory authority. In the EEA, Indeed’s main establishment is Indeed Ireland Operations Limited, regulated by the Irish Data Protection Commission.
Last Updated: December 22, 2022
If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means to the extent required by law.
You can manage your cookies preferences here.
Introduction: What is a cookie?
Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Sites. Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use session cookies to track the total number of visitors to our Sites. We may also employ cookies so that we remember your computer when it is used to return to the Sites to help customize your experience. We may associate Personal Data with a cookie file in those instances.
We also use these cookies, web beacons, and other similar technologies to facilitate the Indeed Targeted Ads Program and other advertisements to help us to determine which advertisements users have seen, how many times users have seen a particular advertisement, and on which sites a particular advertisement appeared. We may also allow Employers who participate in our Indeed Targeted Ads Program to place cookies, web beacons, and other similar technologies in advertisements we serve on our Site and on third party websites to help these Employers understand how individuals interact with our advertisements about their Job Listings.
We may also use these cookies, web beacons, and other similar technologies on the Sites to understand and inform an Employer about which users saw a particular Job Listing, Company Page, Hiring Event, or other advertisement in which the Employer is identified.
Our third-party advertising partners may also use these technologies to identify your browsing interests over time and across different websites to deliver targeted advertisements and other content that has been customized for you.
What Cookies Do We Use
We use first-party and third-party cookies differently on each of our Sites to provide our many products and services to you. If you use any of the sites listed in the table below, please follow the brand-specific links below for a complete list of our cookies used on our Sites. All other visitors can view a list of our third-party cookie partners in the second table below.
|HRTechPrivacy.com users (hrtechprivacy.com)||View List|
|Indeed Ireland users (ie.indeed.com)||View List|
|Indeed UK users (uk.indeed.com)||View List|
|Indeed US users (indeed.com)||View List|
|Engineerjobs UK users (uk.engineerjobs.com)||View List|
|US Resume.com users (resume.com)||View List|
|US RescueMyResumes.com users (rescuemyresumes.com)||View List|
|US ResumePerfector users (resumeperfector.com)||View List|
|Third-Party Cookie Provider||Third-Party Website|
The tables above may provide “Cookie Settings” options to our users in some markets. Other controls available to our users include:
– Browser and Device Specific Controls
Your browser may provide you the option of blocking cookies, such as third-party cookies. Some browsers also give you the ability to review and manage cookies individually. We encourage you to review your browser’s settings and documentation for additional information on any controls your browser may offer and how they work. Please note, if you delete from your device or browser any cookie Indeed uses on our Sites, but do not set your browser or device to block third-party cookies, we may install the same cookie during a later visit. Some third-party cookies are also integral to the services we provide on our Sites. By blocking third-party cookies, you may not be able to take advantage of all of the features available on our Sites.
– Targeted Advertising Opt-outs
You can also opt out of targeted advertising that we do through our third-party advertising partners, such as Google and Beeswax, by visiting resources they provide (such as Google’s How Google Uses Information from Sites or Apps that Use Our Services), or by interacting with them through digital advertising self-regulatory initiatives available in the European Union (Your Online Choices), United States (Your Ad Choices), and Canada (Your Ad Choices). We may update this list from time to time as similar initiatives become available in other markets. We encourage you to visit all of these sites for additional information about each organization’s approach to targeted advertising, lists of participating companies, and the options available to web users. Please note, any third-party opt-outs may require use of a third-party cookie to reflect your choice and clearing third-party cookies from your browser or device may affect or remove your choice.
For general support issues, please refer to the below table for the correct method:
|Indeed Support||Indeed Support Form|
|Workopolis Support||Workopolis Support Form|
|EngineerJobs Support||Email us at privacycenter @ rgf-ohr.com (remove spaces)|
|WowJobs Support||Email us at privacycenter @ rgf-ohr.com (remove spaces)|
|GigaJob Support||Email us at privacycenter @ rgf-ohr.com (remove spaces)|
|Careesma Support||Careesma Support Form|
|Resume.com||Email us at support @ resume.com (remove spaces)|
|RescueMyResumes.com||Email us at privacycenter @ rgf-ohr.com (remove spaces)|
|ResumePerfector.com||Email us at privacycenter @ rgf-ohr.com (remove spaces)|